Luxury Hotel Security & Guest Safety Officer

AccorHotels Middle East; Abu Dhabi; On-site; AED 50,000 - 80,000; Full time

Job summary

Sofitel Dubai The Palm is seeking a vigilant Security team member to maintain guest safety and protect property across the resort. You will patrol, monitor CCTV, and assist guests and staff with calm professionalism.

Requirements include First Aid/CPR certification and comfort with rotating shifts, including evenings and weekends. Experience in luxury hotels is preferred, with strong communication and teamwork skills.

Qualifications

• Security or safety experience in luxury hotels preferred.
• First Aid and CPR certification required; Advanced First Aid preferred.
• Fire safety / firefighter training is an asset.
• Strong written and verbal communication and interpersonal skills.
• Ability to work rotating shifts, including evenings, weekends and holidays.

Responsibilities

• Provide proactive guest service while collaborating with colleagues.
• Regularly patrol all areas and buildings to ensure safety and security.
• Address trespassers or unauthorized individuals on the property.
• Carry out security and baggage checks as necessary.
• Monitor CCTV cameras and respond to safety concerns.
• Address guest and staff concerns with timely, compassionate support.
• Record daily shift activities and report to hotel departments as needed.
• Ensure compliance with corporate, hotel, and departmental policies.

Skills

First Aid & CPR

Security Experience

Communication Skills

Team Collaboration

Calm Demeanor

Job description

Sofitel Dubai The Palm is seeking a vigilant Security team member to maintain guest safety and protect property across the resort. You will patrol, monitor CCTV, and assist guests and staff with calm professionalism.

Requirements include First Aid/CPR certification and comfort with rotating shifts, including evenings and weekends. Experience in luxury hotels is preferred, with strong communication and teamwork skills.