Luxury Hotel Rooms Cleaner & Turndown Specialist

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 42,000 - 60,000; Full time

Job summary

The St. Regis Abu Dhabi is seeking a Hotel Cleanliness Expert to maintain the cleanliness, tidiness and upkeep of guest rooms in assigned areas. You will attend to guest needs and uphold the hotel’s standards of service.

Responsibilities include making up rooms daily, night turndown, reporting defects, following safety procedures, and maintaining public areas with a focus on quality and professionalism in accordance with Marriott standards.

Qualifications

• Graduate.
• Minimum 2 years working in hotels/housekeeping in service industry is required.
• Able to work any shift assigned by your supervisor.
• Able to withstand dusty and unclean work environment.
• Able to read and write simple English.

Responsibilities

• Ensure master key is received and returned.
• Ensure work assignment is received, correctly filled and returned.
• Make up guest room daily.
• Perform night turndown service daily.
• Tidy up guest items as directed by procedure.
• Keep your work environment clean and tidy.
• Clean and maintain all marble and granite floors daily.
• Clean and maintain guest rooms, carpets, wallpapers, furniture and bathrooms daily.
• Clean and maintain guest hallway carpets, wallpapers and furniture daily.
• Report defects on fixed assets furniture and equipment.
• Report all Lost & Found to Housekeeping.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure to comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained.
• Comply with all Corporate and Hotel Standards and Procedures.
• Promote by example the principles of “bespoke and uncompromising service”.
• Actively promote a work environment, which cares for guests and associates alike.
• Able to work any shift that is assigned to him/ her by the Housekeeping Managers
• Maintain cleanliness of public areas such as lobby, public restrooms, etc.
• Report any damage of carpets and upholsteries.
• Ensure the use of cleaning chemicals is according to the instructions set by the hotel.
• Maintain the cleanliness and tidiness of cleaning equipment.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure that all associates comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication in maintained.

Education

Graduation degree

Job description

The St. Regis Abu Dhabi is seeking a Hotel Cleanliness Expert to maintain the cleanliness, tidiness and upkeep of guest rooms in assigned areas. You will attend to guest needs and uphold the hotel’s standards of service.

Responsibilities include making up rooms daily, night turndown, reporting defects, following safety procedures, and maintaining public areas with a focus on quality and professionalism in accordance with Marriott standards.