Luxury Hotel Maintenance Technician

Accor; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Sofitel Dubai The Palm in Dubai is seeking a multi-skilled Maintenance Technician to join our 5-star resort team. Your duties include responding to guest calls, carrying out repairs across electrical, mechanical, plumbing and HVAC systems, and conducting routine plant room rounds with accurate readings.

You will monitor the BMS and fire alarm panel, participate in emergency response, supervise contractors, and maintain logs and energy/water meters to support Planet 21 sustainability goals.

Qualifications

• Diploma or technical certificate in electrical, mechanical or HVAC engineering.
• Minimum 3 years' multi-skilled maintenance experience, ideally in a 5-star hotel or resort.

Responsibilities

• Respond promptly to guest calls and work orders.
• Carry out first-line repairs across electrical, plumbing, HVAC and related trades.
• Perform plant room rounds and record readings for chillers, AHUs/FCUs, boilers, pumps, water tanks, pools and generators.
• Monitor the BMS and fire alarm panel; escalate to the Duty Engineer as needed.
• Act as a member of the emergency response team (fire, flooding, power failure, lift entrapment, gas leaks).
• Check public areas, lighting, signage and pool/beach equipment; fix or report defects.
• Carry out preventive maintenance tasks during quieter periods.
• Issue and follow permit-to-work and lock-out/tag-out procedures; supervise contractors.
• Complete shift log and provide a clear handover to the next shift.
• Record energy and water meter readings and support Planet 21 sustainability actions.
• Be courteous and discreet with guests when working in rooms and public areas.
• Follow Health & Safety, Dubai Civil Defence and Accor standards; keep tools and workshop clean.

Skills

Electrical systems

HVAC

Plumbing

Multi-skilled maintenance

Fire safety systems

Shift handover

Education

Diploma/technical certificate in electrical, mechanical or HVAC engineering

Tools

Maintenance management software

Job description

Sofitel Dubai The Palm in Dubai is seeking a multi-skilled Maintenance Technician to join our 5-star resort team. Your duties include responding to guest calls, carrying out repairs across electrical, mechanical, plumbing and HVAC systems, and conducting routine plant room rounds with accurate readings.

You will monitor the BMS and fire alarm panel, participate in emergency response, supervise contractors, and maintain logs and energy/water meters to support Planet 21 sustainability goals.