Luxury Hotel Barista & Coffee Experience Specialist

SLS Dubai Hotel & Residences; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

SLS Dubai Hotel & Residences, a luxury 5-star hotel in Downtown Dubai, invites applications for a cafe team member. Responsibilities include welcoming guests, promoting coffee, taking orders, and handling payments, with focus on quality beverages and pastries.

Ideal candidates have strong English communication, professional presentation, cash handling skills, and a team-oriented attitude to maintain high service standards in a fast-paced setting.

Qualifications

• Minimum reading, writing and oral proficiency in English.
• Well presented and groomed at all times.
• Able to account for and handle cash effectively.
• Good communication and customer service skills.
• Basic F&B product knowledge.
• Team player with strong interpersonal skills.

Responsibilities

• Greet customers, explain specials, answer questions, and take orders and payments.
• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor
• Adhering to all food safety regulations and quality controls.

Skills

English proficiency

Cash handling

Customer service

Attention to detail

Team player

F&B knowledge

Job description

SLS Dubai Hotel & Residences, a luxury 5-star hotel in Downtown Dubai, invites applications for a cafe team member. Responsibilities include welcoming guests, promoting coffee, taking orders, and handling payments, with focus on quality beverages and pastries.

Ideal candidates have strong English communication, professional presentation, cash handling skills, and a team-oriented attitude to maintain high service standards in a fast-paced setting.