Guest Arrival Concierge

Luxury Collection; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

The Luxury Collection is seeking a Guest Arrival Expert in Dubai to ensure memorable check-in and departure experiences for guests of our luxury hotels. The role emphasizes professional service, confidentiality, and proactive guest engagement to enhance the overall stay.

The ideal candidate should be able to stand and move for long periods, assist with operational tasks, and share local area highlights to enrich guests' experiences. High school diploma or equivalent is required.

Qualifications

• Guest arrival and departure service experience preferred but not required.
• Maintain professional appearance and confidentiality.
• Ability to stand, walk and handle objects up to 50 lbs without assistance.

Responsibilities

• Greet guests and guide them through arrival/departure processes.
• Address guest requests and provide local area highlights.

Skills

Customer service

Education

High school diploma or G.E.D.

Job description

The Luxury Collection is seeking a Guest Arrival Expert in Dubai to ensure memorable check-in and departure experiences for guests of our luxury hotels. The role emphasizes professional service, confidentiality, and proactive guest engagement to enhance the overall stay.

The ideal candidate should be able to stand and move for long periods, assist with operational tasks, and share local area highlights to enrich guests' experiences. High school diploma or equivalent is required.