Luxury Guest Arrival Concierge

The Ritz-Carlton; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

The Ritz-Carlton Abu Dhabi, Grand Canal is seeking a Guest Arrival Expert to deliver memorable arrival and departure experiences for our guests. You will move about the lobby area, assist with operational tasks, and respond to guest requests while upholding the Gold Standards and brand values.

In this role you will be on your feet for long periods, maintain a professional appearance, protect guest privacy, and contribute to reports and local recommendations to enhance the guest journey.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None.

Responsibilities

• Guide guests through arrival and departure experiences.
• Process operational needs and address guest requests.
• Complete reports and share local area highlights.
• Maintain safety, confidentiality, and professional appearance.
• Uphold The Ritz-Carlton Gold Standards daily.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Abu Dhabi, Grand Canal is seeking a Guest Arrival Expert to deliver memorable arrival and departure experiences for our guests. You will move about the lobby area, assist with operational tasks, and respond to guest requests while upholding the Gold Standards and brand values.

In this role you will be on your feet for long periods, maintain a professional appearance, protect guest privacy, and contribute to reports and local recommendations to enhance the guest journey.