Luxury Barista & Guest Experience Specialist

IHG Hotels & Resorts; Dubai; On-site; AED 78,000 - 112,000; Full time

Benefits offered by this job

Staff discounts

Training and development

Job summary

IHG Hotels & Resorts in Dubai is seeking a Barista for InterContinental Dubai Marina. You will craft coffee and beverages, deliver exceptional guest service, and upsell menu items in a luxury hotel setting.

Ideal candidates have 2–4 years in a similar role, strong English communication, and a passion for delivering high-end service in a fast-paced environment. This is a full-time, on-site position with staff discounts and career growth opportunities.

Qualifications

• Minimum 2–4 years in a similar barista role.
• Fluent English, hospitality experience preferred.
• Excellent guest-service orientation and communication.

Responsibilities

• Prepare and serve coffee, espresso drinks, teas, and specialty beverages to high standards.
• Build genuine guest relationships and anticipate preferences to create memorable experiences.
• Upsell signature beverages, pastries and menu items to support revenue targets.
• Maintain beverage quality, presentation and equipment with care and attention to hygiene.
• Monitor inventory of coffee beans, milk, syrups and supplies; report needs.
• Collaborate with F&B team to drive guest engagement and service improvement.

Skills

English proficiency

Customer service

Barista skills

Team player

Job description

IHG Hotels & Resorts in Dubai is seeking a Barista for InterContinental Dubai Marina. You will craft coffee and beverages, deliver exceptional guest service, and upsell menu items in a luxury hotel setting.

Ideal candidates have 2–4 years in a similar role, strong English communication, and a passion for delivering high-end service in a fast-paced environment. This is a full-time, on-site position with staff discounts and career growth opportunities.