Lux Resort Door Attendant & Concierge

Dubai Holding LLC; Dubai; On-site; AED 39,000 - 61,000; Full time

Benefits offered by this job

Company-provided shared accommodation

Comprehensive healthcare and life保险

Job summary

Jumeirah Group is seeking a Door Attendant at Madinat Jumeirah to warmly greet guests, assist with luggage, and coordinate bell services. You will help manage valet traffic, provide accurate information about hotel services and local attractions, and support the front desk during peak times.

The role requires strong customer service, knowledge of the property and area, and the ability to work flexible hours, including evenings, weekends, and holidays.

Qualifications

• Strong interpersonal and customer service skills.
• Excellent knowledge of the hotel property and local area.
• Ability to work flexible schedules including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly on arrival and departure and hold doors open.
• Assist with luggage handling and coordinate bell services.
• Call taxis, manage valet traffic, and escort guests as needed.
• Provide information on hotel amenities, dining options, and local attractions.
• Maintain a clean entrance area and support front desk and concierge teams.

Skills

Interpersonal skills

Customer service

Communication

Guest orientation

Tools

Venue knowledge

Job description

Jumeirah Group is seeking a Door Attendant at Madinat Jumeirah to warmly greet guests, assist with luggage, and coordinate bell services. You will help manage valet traffic, provide accurate information about hotel services and local attractions, and support the front desk during peak times.

The role requires strong customer service, knowledge of the property and area, and the ability to work flexible hours, including evenings, weekends, and holidays.