Lux Night Front Desk Agent - Dubai Resort

Bvlgari Hotels & Resorts

Dubai

On-site

AED 47,000 - 69,000

Full time

13 hours ago
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Job summary

Bulgari Hotels & Resorts in Dubai seeks a Full-Time Front Desk Agent to manage guest check-ins/outs and guest requests with a focus on service excellence. You will confirm reservations, assign rooms, issue keys, handle payments, and resolve issues while coordinating with housekeeping for room readiness.

Excellent communication and a professional appearance are essential, as you will welcome guests and provide local information, parking guidance, and high-end service in a luxury setting.

Qualifications

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit; balance and close cash at shift end.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in and assist guests with directions and local information.
  • Balance and drop receipts; follow safety, security, and company policies; maintain professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

Bulgari Hotels & Resorts in Dubai seeks a Full-Time Front Desk Agent to manage guest check-ins/outs and guest requests with a focus on service excellence. You will confirm reservations, assign rooms, issue keys, handle payments, and resolve issues while coordinating with housekeeping for room readiness.

Excellent communication and a professional appearance are essential, as you will welcome guests and provide local information, parking guidance, and high-end service in a luxury setting.

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