Logistics Supervisor - UAE National

Amazon; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company is seeking an Operations Manager in Abu Dhabi to oversee logistics operations and ensure performance excellence. The role involves managing teams, improving processes, and collaborating with various departments to enhance operational efficiency. Candidates should have team management experience and be UAE nationals.

Qualifications

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• UAE national with family book.

Responsibilities

• Support daily management of operational duties and deputize for the Operations Manager.
• Supervise logistics assistants and delivery associates to meet operational KPIs.
• Monitor performance and coach team members as needed.

Skills

Team Management

Process Improvement

Logistics

Data Analysis

Job description

DESCRIPTION

Your responsibilities:

1. Support the overall, daily management of operational duties, deputizing for the Operations Manager when required.
2. Prioritize and continually improve safety at the delivery station.
3. Supervise logistics assistants, coordinators, and delivery associates to meet and exceed operational KPIs.
4. Monitor performance and coach team members as needed; collaborate with supporting departments to enhance logistics processes and operations.
5. Communicate with delivery service providers to set expectations and improve quality.
6. Interview candidates for associate roles.
7. Brief and monitor the workload of drivers and associates, ensuring accurate completion of administrative tasks.
8. Measure and monitor workflows and daily metrics; assist with tracking, trending, and reporting site performance.
9. Assist with training and mentoring new associates, ensuring they are well-equipped to perform their tasks.
10. Follow up on and resolve process-related issues as needed.
11. Work flexibly in different shifts and do overtime when required.
12. Sufficiently resource your function, including training needs, absence management, performance coaching, and monitoring productivity.

BASIC QUALIFICATIONS

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• UAE national with family book.

PREFERRED QUALIFICATIONS

• Experience in logistics.
• Experience with data analysis.

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