Logistics Supervisor - UAE National

Amazon; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global logistics leader is seeking an Operations Manager in Abu Dhabi. This role involves supervising logistics operations, managing teams, and driving performance improvement. The ideal candidate will have strong managerial experience and a background in logistics. This position will require flexibility in working hours and strong organizational skills.

Qualifications

• Managerial experience in logistics with a focus on team management.
• Proven track record of planning performance metrics and driving process improvements.

Responsibilities

• Support overall management of operational duties as a deputy for the Operations Manager.
• Supervise performance of logistics assistants and delivery associates.
• Monitor workflows and daily metrics for operational improvement.
• Train and mentor new associates to ensure competence in tasks.

Skills

Team management

Performance metrics planning

Process improvement

Data analysis

Logistics experience

Job description

Responsibilities

• Your responsibilities: First and foremost support the overall daily management of operational duties. This will mean deputizing for the Operations Manager as and when required: youll step in on their behalf where necessary.
• You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
• You will be monitoring the coordinator and associate performance and coaching them when needed partnering with supporting departments to improve logistics processes and operations communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
• You will be expected to interview candidates for associate roles.
• You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore youll maintain a keen eye for detail ensuring that all administrative tasks are accurately and fully completed. Moreover you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking trending and reporting on site performance on a regular basis.
• In addition to your day-to-day responsibilities you will also help with training and mentoring new Associates ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this youll follow-up on and resolve any process-related issues as and when required.
• You are expected to be flexible to work in different shifts and to do overtime when needed.
• Finally together with the Operations Manager you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things: call-outs for training needs absence and performance management coaching and continuous monitoring of department productivity and many more.

Qualifications

• Required Experience: Manager
• Experience managing teams
• Experience with planning performance metrics and process improvement

Preferred Qualifications

• Experience in logistics
• Experience with data analysis
• Experience managing teams
• Experience with planning performance metrics and process improvement
• UAE national with family book
• Experience in logistics
• Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.