Logistics Supervisor, Logistics Supervisor

Amazon; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Amazon in Dubai is seeking an experienced Logistics Supervisor to lead daily operations, deputize for the Operations Manager, and drive safety, accuracy, and KPI performance across the delivery station.

You will supervise logistics assistants, coordinators and delivery associates, coach teams, coordinate with service providers, interview candidates, and mentor new associates while handling shifts and overtime as required.

Qualifications

• Experience in warehouse operations and logistics environments.
• Ability to plan, monitor and improve performance metrics and processes.
• Willingness to interview for associate roles and coach teams.

Responsibilities

• Oversee daily operational duties and deputize for the Operations Manager when required.
• Prioritize safety at the delivery station and ensure KPI targets are met or exceeded.
• Supervise logistics assistants, coordinators and delivery associates to deliver accurate shipments.
• Coordinate with service providers and internal teams to raise quality and efficiency.

Skills

Warehouse operations

Logistics

Planning metrics

Job description

To help us maintain our high standards of service we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your responsibilities:

First and foremost support the overall daily management of operational duties. This will mean deputizing for the Operations Manager as and when required: youll step in on their behalf where necessary. You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs. You will be monitoring the coordinator and associate performance and coaching them when needed partnering with supporting departments to improve logistics processes and operations communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables. You will be expected to interview candidates for associate roles. You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore youll maintain a keen eye for detail ensuring that all administrative tasks are accurately and fully completed. Moreover you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking trending and reporting on site performance on a regular basis. In addition to your day-to-day responsibilities you will also help with training and mentoring new Associates ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this youll follow-up on and resolve any process-related issues as and when required the role will include physical activities such as pushing carts with up to 100 pound of weight and lifting packages with up to 15 kg of weight. You are expected to be flexible to work in different shifts and to do overtime when needed. Finally together with the Operations Manager you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things: call-outs for training needs absence and performance management coaching and continuous monitoring of department productivity and many more.

• Experience in warehouse operations
• Experience in logistics
• Experience with planning performance metrics and process improvement

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Required Experience:

Manager