Logistics Officer

Talentmate; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading e-commerce platform is looking for a detail-oriented Logistics Specialist in Dubai. This role focuses on managing customs documentation and compliance for import/export operations in the UAE, ensuring regulatory adherence and client satisfaction. Candidates must have a Bachelor's degree in logistics and proven experience in customs clearance.

Qualifications

• Experience in logistics and customs clearance in the UAE.
• Strong knowledge of UAE customs regulations and GCC trade laws.
• Ability to manage multiple shipments under pressure.

Responsibilities

• Prepare and submit customs documentation for compliance.
• Handle import/export clearance for various shipments.
• Act as main client contact for customs procedures.

Skills

Logistics management

Customs clearance

Trade compliance

Problem-solving

Communication skills

Education

Bachelor’s degree in logistics or supply chain management

Tools

JDL

Job description

Overview

About JD.com JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

We are seeking a detail-oriented and proactive Logistics Specialist to manage customs documentation, clearance, and compliance for our import/export operations in the UAE and GCC region. This role will be pivotal in ensuring seamless shipment processing, regulatory adherence, and client satisfaction.

Job Responsibilities

• Prepare, verify, and submit accurate customs documentation (invoices, air waybills, packing lists, HS codes) in compliance with UAE customs regulations and international trade standards.
• Use JDL and other customs platforms to manage documentation and ensure adherence to UAE, GCC, and international trade laws, including bonded zones and exemptions.
• Handle import/export clearance for air, sea, and land shipments (FCL, LCL, break bulk, B2B, B2C), coordinating with customs authorities, free zones (e.g., JAFZA), and mainland UAE.
• Calculate and process customs duties/taxes accurately, ensuring timely payments and maintaining reconciled financial records.
• Prepare invoices for duties, taxes, and clearance fees; coordinate with finance to resolve disputes and ensure collections.
• Act as the main client contact for customs procedures, duty obligations, and shipment updates, liaising with officials, freight forwarders, and vendors.
• Monitor shipments from port to warehouse, manage GCC cross-border logistics, and coordinate truck allocation and tracking.

Qualifications & Skills

• Bachelor’s degree in logistics, supply chain management, or a related field.
• Proven experience in logistics, customs clearance, and trade compliance in the UAE.
• Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification.
• Proficiency in JDL and other customs/billing systems.
• Excellent communication, coordination, and problem-solving skills.
• Ability to work under pressure and manage multiple shipments simultaneously.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. JD.com ranked 47th on the Fortune Global 500, and in 2023 reported revenues of US$152.8 billion and served approximately 600 million active customers.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally with business activities in many countries, including the UAE.