Logistics Executive - LMP, Business Coach Program - UAE

Q-Express Documents Transport - G25; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Logistics Executive to enhance their last mile network. In this dynamic role, you will support operations and program teams, ensuring high-quality service while managing complex investigations and stakeholder communications. Your analytical and problem-solving skills will be key in driving resolution and minimizing risks. If you thrive in a fast-paced environment and are passionate about logistics and operations, this opportunity offers a chance to make a significant impact and contribute to a culture that empowers you to deliver exceptional results.

Qualifications

• 2+ years' experience in managing contacts and tracking process initiatives.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Provide on-ground support to Ops and Program teams with complex investigations.
• Liaise between internal and external stakeholders to minimize business risk.

Skills

Analytical Skills

Problem-solving Skills

Communication Skills

Multitasking

Job description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive to drive both innovation and execution in our busy last mile network.

Key Job Responsibilities

1. The Logistics Executive provides on-ground support to Ops team and Program Team with initiatives that require complex investigation and proactivity.
2. With a mix of operational and program expertise, the Logistics Executive works with various stakeholders to support, monitor, and drive resolution of operational call outs to minimize overall business risk while maintaining the high Amazon quality bar.
3. You should be able to dive deep, scrutinize details, and foresee data implications.
4. The Logistics Executive is a critical role in the Variable Program team organization as it serves as a liaison between internal and external stakeholders, keeping in mind business objectives.
5. Being organized, acting promptly in notifying off-operational situations, problem-solving, and being detail-oriented are part of your DNA.
6. At the same time, you will be supporting the Program team who works on the back-end to gather insights and use them to enhance program lifecycle and ensure Amazon standards and partners' best experience.

BASIC QUALIFICATIONS

1. Excellent written and verbal communication skills
2. Strong analytical and problem-solving skills
3. 2+ years' experience in investigations related to managing contacts, determining the root cause(s) for issues, and tracking progress of process initiatives
4. Willingness to travel
5. Ability to multitask and manage multiple sites simultaneously with attention to detail.

PREFERRED QUALIFICATIONS

1. The right candidate has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance, and has the ability to develop subject matter expertise in all operations processes.

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