Logistics Coordinator - Ras Al Khaimah (MNC Manufacturing)

Antal International; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A European MNC Manufacturing company in Ras Al Khaimah is seeking a Logistics Coordinator / Customer Service Representative. The role focuses on ensuring excellent customer service, handling orders, and managing inquiries while maintaining quality assurance. Ideal candidates should possess a bachelor's degree and relevant experience, as well as strong organizational skills.

Qualifications

• Bachelor's degree required.
• Experience in a similar role.
• Good communication and organizational skills.

Responsibilities

• Handling telephone orders and enquiries from customers.
• Maintaining and updating price lists for orders.
• Preparing and issuing credit notes.

Skills

Communication

Attention to Detail

Organizational Skills

Ability to Work under Pressure

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Our Client, a European MNC Manufacturing company based in Ras Al Khaimah, is hiring for the position of Logistics Coordinator / Customer Service Representative. Candidates should be open to relocating to Ras Al Khaimah.

Logistics Coordinator / CSR - Ras Al Khaimah (MNC Manufacturing)

Reporting To: Customer Service Manager

Purpose of Job : To ensure excellent customer service while maintaining quality assurance procedures. Key responsibilities include prompt and accurate handling of all orders and enquiries, working towards departmental performance targets.

1. Taking telephone orders and enquiries from internal and external customers.
2. Maintaining an accurate and up-to-date price list used for every order/enquiry.
3. Entering direct sale and consignment stock orders and processing consignment returns.
4. Preparing and issuing credit notes
5. Updating sales order schedules and liaising with customers, account managers, and works personnel regarding delivery requirements.
6. Checking, resolving, and advising on order progress procedures.

Administration

1. Personal organization
2. Reports

Must have: Bachelor’s degree, working knowledge of Microsoft Word and Excel, good communication skills, ability to manage workload, attention to detail, ability to work under pressure and tight deadlines, good organizational skills, and experience in a similar role.