Logistics Coordinator

Industry: Fragrance and Packaging (Perfume & Cosmetics)

Location: Sharjah, United Arab Emirates
Type: Full-Time

Role Overview

We are looking for a highly organized Logistics Coordinator to manage our supply chain operations, ensuring efficient procurement, distribution, and logistics while maintaining effective communication with customers.

Key Responsibilities

Supply Chain & Logistics Management

• Coordinate logistics activities: procurement, inventory management, distribution, and transportation.
• Ensure timely delivery of products from suppliers to clients.
• Collaborate with suppliers, vendors, and internal teams to maintain supply chain efficiency.
• Track shipments using SAP Logistics and resolve any issues.

Customer Care & Communication

• Serve as the point of contact for customers regarding their orders and service needs.
• Communicate delivery timelines and address potential issues transparently.
• Resolve complaints professionally and promptly.

Collaboration & Coordination

• Work closely with sales, production, and finance departments for smooth operations.
• Coordinate with sales and marketing teams to optimize order fulfillment.

Data Analysis & Process Improvement

• Analyze logistics data to identify improvement areas.
• Implement solutions for operational efficiency and cost-effectiveness.

Inventory & Order Management

• Monitor inventory levels and manage procurement schedules using SAP Logistics.
• Maintain accurate records of orders and deliveries.

Event Coordination & Support

• Assist in logistics for trade shows and events, ensuring all logistics aspects are managed efficiently.

Qualifications & Experience

Mandatory Expertise

• Proven experience in logistics coordination and customer service.
• Hands-on experience with SAP Logistics, CRM, and ERP systems.

Experience Required

• Minimum 5 years in a logistics or supply chain role, preferably in the luxury or fragrance sector.

Educational Background

• Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Certification in SAP Logistics is a plus.

Skills & Knowledge

• Strong understanding of logistics management and inventory control.
• Proficient in SAP Logistics or similar ERP systems.
• Excellent communication and problem-solving skills.
• Familiarity with luxury industry standards is an advantage.

Bonus Skills

• Experience in the luxury goods or fragrance industry.
• Knowledge of event coordination for trade shows or corporate events.
• Fluency in English; Arabic is a plus.

Key Competencies

• Exceptional customer service focus.
• Strong communication skills with stakeholders.
• Effective issue resolution capabilities.
• Highly organized with the ability to prioritize tasks.
• Proactive in seeking process improvements.

Behavior and Culture

• Promote continuous improvement and lead by example.
• Foster strong communication and negotiation skills for relationship management.
• Encourage teamwork and a customer-centric approach.
• Maintain organization while being adaptable to changes.
• Ability to work independently under pressure and manage staff effectively.

Why Join Us?

• Be part of an innovative company in fragrance and packaging design.
• Work on exciting projects for global brands.
• Collaborate with a passionate team in a dynamic environment.
• Opportunities for professional growth within the industry.