Receiving bookings and organizing required transport/equipment for multimodal shipments
Accurate preparation and completion of export/import cargo documentation
Liaising directly via email and telephone with shippers, consignees, shipping lines, hauliers, customs agents, forwarders, and SSL oversees offices/operations staff
Provide accurate and consistent reports to customers (tracking, issues, delivery schedules etc)
Data entry into the in-house transport and accounts systems
Raising sales invoices
Personal Attributes
Language ability: Urdu/Hindi + English (Arabic is a plus)
Strong communication skills both verbal and written
Attention to detail is a necessity
To be highly customer orientated with the ability to build strong, working relations
Good level of numeracy
Quick learner and resilient
High level computer literacy particularly with MS Office
Can-do attitude with ability to work under pressure
Ability to work both autonomously and as part of a small team
Organized and able to prioritize
Proactive outlook with the ability to meet strict deadlines