Contract: 1 year (renewable and extendable)
Employment: Outsourced through ManpowerGroup Middle East
Objective
Provide support to the logistics, warehousing, and customer service functions to achieve highest customer satisfaction at utmost efficiency.
Main Targets
- The logistics processes (documentation, customs procedures, Trade portals, regional requirements) in the subsidiary are ensured in the scope of technical and business administration aspects and continuously optimised.
- The logistics infrastructure ensures that the company’s organisation is run efficiently towards the customers.
- The global logistics standards of the company are realized in the subsidiary adequately and properly.
- International import and export regulations are implemented and always up to date.
Key Tasks
- Knowledge and proficiency in handling customs documentation and portals like e-mirsal2, Dubai trade, Chamber of commerce, embassy documentation.
- Knowledge about Customs SG, CDR account reconciliation.
- Prepare and provide documentation related to shipping like certificate of origin, AWB, CO, SASO, National Media council, TRA,etc.
- Book cargo with freight forwarders, follow up for pick up, proof of delivery,etc.
- Handling all necessary import and export duties with customs and forwarding agencies.
- Negotiate freight rates with service providers and ensure optimized routes for delivery.
- Provide support to warehouse documentation and procurement as required.
- Play an active role within the department; provide support during physical inventory count.
- Liaise with sales, customer service and finance team for freight charges, documentation, quotes.
- Basic awareness on VAT process.
- Analyse and improve current process within logistics with regards to improving customer experience.
Requirements/Criteria
- Holder of diploma/university degree.
- At least seven years of appropriated experience in logistics management, with thorough knowledge of the Dubai Custom regulations for import into free zone and export to GCC / non-GCC countries and to Free Zone areas in the UAE. Usage of Mirsal 2 and various documentations required for custom clearance, handling of PR materials, samples, etc.)
- Knowledge of the MS Office product range as well as an integrated standard software solution as for example BaaN, SAP, Oracle applications or similar.
- Preferred experience with 3PL operations/forwarders having excellent experience in good customs backgrounds and process knowledge.
Attributes
- Flexibility and ability to cope with stress
- Team leader and team player
- Proficient in English; Arabic language is an advantage
- Communication competence
- Analytical and problem-oriented thinking
- Well-organized with ability to prioritize tasks
- Interpersonal competence