Local Medical Provider Manager

Allianz; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

A leading company in healthcare insurance seeks a Local Manager (LMPM) to effectively oversee and expand its Medical Provider networks in Dubai. The role involves strategic negotiation, compliance management, and ensuring high service levels while supporting regional business objectives. The ideal candidate will possess a medical background along with strong problem-solving and leadership skills, aiming to maintain a financially beneficial portfolio.

Benefits

Competitive benefits

Growth and development opportunities

Qualifications

• 3-5 years' experience in network administration, preferably in healthcare or insurance.
• Fluency in English, French, and Arabic; additional languages are advantageous.
• Strong problem-solving, communication, and interpersonal skills.

Responsibilities

• Manage Medical Provider networks and negotiate with providers.
• Support the MPM Manager/Senior Manager in team leadership and management.
• Ensure compliance and maintain provider data accuracy.

Skills

Problem-solving

Communication

Interpersonal skills

Analytical skills

Leadership

Relationship management

Education

Bachelor's / Master’s Degree

Medical background

Tools

Microsoft Office

Job description

Job Overview: The Local Manager (LMPM) for MPM is responsible for efficiently managing the Medical Provider networks. The Assistant Manager/LMPM is expected to negotiate and facilitate onboarding of Medical Providers with the goal of maintaining a diverse and financially beneficial portfolio for Allianz. The Assistant Manager supports the MPM Manager/Senior Manager in leading the team and managing the assigned region's medical providers. The position reports to the MPM Manager/Senior Manager of the region.

What you do:

1. Support and execute strategies devised by the Global & Regional Head of MPM.
2. Deliver objectives within the scope of Medical Provider Management locally and regionally.
3. Lead projects related to global, regional, or local regulations to ensure business continuity.
4. Develop and maintain a unified AP Medical Provider Network in the region.
5. Handle procurement with integrity, confidentiality, and professionalism.
6. Achieve targets set at local, regional, and global levels.
7. Expand the Provider Network as per local business needs at optimized costs.
8. Manage empanelment requests and acquire medical services aligned with MPM strategy.
9. Implement and enforce the Delegation of Authority Policy (DoAP).
10. Negotiate with Medical Providers to reduce claim costs and improve network efficiency.
11. Provide cost analysis and support cost containment initiatives.
12. Negotiate tariffs and service inclusions to maintain competitiveness.
13. Enhance revenue structures and generate savings in line with regional strategies.
14. Ensure compliance and update procedures and checklists accordingly.
15. Support periodic reporting and monitor provider performance.
16. Maintain accurate provider data and web portal updates.
17. Negotiate health checkup packages and special schemes with providers, including SLA specifications.
18. Report regularly to management and escalate issues as needed.
19. Manage complaint resolution and process improvements.
20. Integrate with Allianz Partners' technical infrastructure for seamless operations.
21. Collaborate across departments to resolve queries and ensure service quality.
22. Ensure business continuity and high service levels within the region.
23. Participate in special projects and initiatives as assigned.

What you bring:

• Bachelor's / Master’s Degree; Medical background preferred.
• 3-5 years' experience in network administration, preferably in healthcare or insurance sectors.
• Physical fitness to perform duties.
• Strong problem-solving, communication, and interpersonal skills.
• Fluency in English, French, and Arabic; additional languages are advantageous.
• Leadership and motivation skills.
• Analytical and business acumen.
• Relationship management abilities.
• Proficiency in Microsoft Office and other relevant IT applications.
• Knowledge of the local healthcare industry.
• Flexibility, autonomy, and adaptability in communication and work style.
• Excellent organizational and time management skills.
• Target-driven with a proactive attitude.
• Dependability, accountability, and integrity.
• Ability to work under pressure and adapt to change.

What we offer:

Our employees are key to our success. We provide an environment that fosters growth and development, along with competitive benefits.