Lobby Lounge Waitress| Isla for Conrad Dubai

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a robust Lobby Lounge Waitress for their Conrad Dubai location. Candidates should embody professionalism and attention to detail, offering guests a memorable experience in luxury. Responsibilities include providing attentive service, maintaining lounge cleanliness, and ensuring guest satisfaction. This role requires excellent communication and a genuine commitment to delivering top-notch service. Ideal for those passionate about hospitality, this position promises an elegant and dynamic work environment.

Qualifications

• Warm, positive, and professional attitude.
• Confidence in guest interactions.
• Commitment to exceptional service.

Responsibilities

• Deliver gracious and attentive service to guests.
• Anticipate guest needs and respond professionally.
• Maintain the lounge's immaculate presentation.

Skills

Positive attitude

Clear communication skills

Commitment to guest service

Impeccable grooming

Flexibility and adaptability

Team collaboration

Job description

Lobby Lounge Waitress | Isla for Conrad Dubai

Job Number: HOT0C6TE

Work Locations

Conrad Dubai: Sheikh Zayed Road, PO Box 115143, Dubai 0

Conrad Dubai is seeking an elegant, service-focused Lobby Lounge Waitress to join Isla, our sophisticated lobby lounge. This role is ideal for a hospitality professional who takes pride in delivering refined, personalized service and creating memorable guest experiences in a luxury setting.

As a Lobby Lounge Waitress, you will represent the Conrad brand through warm, intuitive, and attentive service, supported by strong product knowledge and exceptional attention to detail, ensuring every guest interaction reflects the highest standards of luxury hospitality.

What will I be doing?

In this role, you will be responsible for delivering an elevated service experience through the following:

• Provide gracious, attentive, and timely service, ensuring guests feel welcomed, valued, and well cared for
• Anticipate guest needs and respond to inquiries with confidence, professionalism, and warmthli>
• Serve beverages and menu items in line with established service standards and guest expectations
• Demonstrate excellent knowledge of menu offerings, beverages, and lounge concepts to enhance the guest journey
• Maintain immaculate presentation of the lounge, including mise en place, service stations, and guest areas
• Coordinate closely with kitchen, and service teams to ensure smooth and discreet operations
• Ensure orders are delivered accurately, elegantly, and within expected service timelines
• Uphold Hilton and Conrad grooming standards, reflecting a polished and refined personal appearance
• Comply with hotel security procedures, fire regulations, and all health and safety legislation

This position offers an opportunity to be part of a luxury environment where service excellence, elegance, and genuine hospitality are at the heart of the Lobby Lounge experience.

What are we looking for?

For the Lobby Lounge Waitress role at Conrad Dubai, we are seeking a polished, service-driven professional who embodies the elegance and attention to detail expected in a luxury hospitality environment. You will work seamlessly with fellow Team Members while consistently placing our guests at the center of every interaction.

To be successful in this role, you will demonstrate the following qualities:

• A warm, positive, and professional attitude
• Clear and confident communication skills
• A genuine commitment to delivering exceptional and personalized guest service
• Impeccable grooming and presentation standards aligned with luxury expectations
• Flexibility and adaptability in a dynamic service environment
• The ability to work independently while also contributing effectively within a team

It would be an advantage if you also bring:

• Previous experience in Food & Beverage service
• Experience with cash handling and basic financial transactions
• Knowledge of food safety and hygiene regulations
• Prior experience working within a luxury or high-end hospitality property

This role is ideal for someone who takes pride in service excellence, values refinement, and is passionate about creating memorable guest experiences in a luxury setting.

What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!