Lobby Lounge Waiter/ Waitress - The St. Regis Downtown Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Guest Service Expert to provide exceptional dining experiences. Key responsibilities include interacting with guests, coordinating with the kitchen, and ensuring cleanliness. Ideal candidates are expected to have a high school diploma and some customer service experience, although no supervisory experience is required. A positive attitude and teamwork skills are essential for success.

Qualifications

• Must have a high school diploma or equivalent.
• Less than 1 year of related work experience is preferred.
• No supervisory experience is necessary.

Responsibilities

• Set tables and engage with guests to enhance their dining experience.
• Coordinate service and orders with the kitchen.
• Ensure cleanliness of work areas and readiness of supplies.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Overview

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

Responsibilities

• Set tables and interact with guests to ensure a memorable dining experience.
• Communicate with the kitchen to coordinate service and orders.
• Interact with and serve guests, and clean work areas and ensure supplies are ready for service.
• Move through service tasks so that transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

EEO Statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.