Lobby Lounge & Style Curator

Accor; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Ras al-Khaimah is seeking a Lobby Lounge & Concept Store Manager to oversee operations of a vibrant social hub and a curated retail space. The ideal candidate should have a strong background in hospitality or retail management, excellent leadership skills, and a passion for fashion and contemporary culture. This role promises a competitive package and growth opportunities in an innovative environment.

Benefits

Competitive package

Development opportunities

Creative work environment

Qualifications

• Minimum 3 years of experience in hospitality or retail management.
• Strong background in F&B service and/or boutique retail operations.
• Passion for fashion, design, and contemporary culture.
• Excellent leadership, communication, and guest relation skills.
• Fluent in English; additional languages (especially Arabic) are a plus.
• Creative mindset with a keen eye for detail, style, and presentation.

Responsibilities

• Oversee daily operations of the Lobby Lounge and Concept Store.
• Lead the team in delivering exceptional guest experiences.
• Manage daily retail operations, ensuring visual merchandising and stock management.
• Recruit, train, and motivate team members.
• Collaborate with Marketing and Events for promotions and activations.
• Analyze performance metrics and drive revenue growth.

Skills

Hospitality management

Retail management

Leadership

Customer service

Creativity

Fluent English

Job description

Company Description

SO / Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO / Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

The Lobby Lounge & Concept Store Manager is a dual-role position responsible for leading the operations of the Lobby Lounge —a vibrant social hub that reflects SO / ’s avant-garde spirit—and the Style Curator , which showcases curated fashion, art, and lifestyle pieces. This role blends hospitality, retail flair, and creative storytelling , ensuring both spaces deliver an exceptional guest experience aligned with the SO / brand DNA.

Key Responsibilities

Lobby Lounge Operations :

• Oversee daily operations of the Lobby Lounge, ensuring seamless service and a stylish, welcoming atmosphere.
• Lead the team in delivering exceptional guest experiences through personalized and intuitive service.
• Collaborate with the culinary and mixology teams to maintain innovative menus, signature drinks, and seasonal activations.
• Monitor guest satisfaction, resolve issues efficiently, and ensure brand standards are consistently met.

Style Curator Operations :

• Manage the daily retail operations of the Concept Store, ensuring visual merchandising, stock management, and sales performance align with brand expectations.
• Curate and showcase a selection of high-end fashion, design, and lifestyle items that resonate with SO / ’s chic and contemporary aesthetic.
• Build strong relationships with retail partners and local designers to maintain fresh and exclusive product offerings.
• Train and inspire the team to provide elevated, story-driven retail service.

Leadership & Collaboration :

• Recruit, train, and motivate team members for both areas, ensuring a culture of creativity, excellence, and brand passion.
• Work closely with Marketing and Events to design cross-promotions, collaborations, and pop-up activations connecting the Lobby Lounge and Style Curated experiences.
• Analyze performance metrics, implement improvement plans, and drive revenue growth through innovative ideas and premium guest engagement.

Qualifications

• Minimum 3 years of experience in hospitality or retail management , preferably in a lifestyle or luxury environment.
• Strong background in F&B service and / or boutique retail operations .
• Passion for fashion, design, and contemporary culture .
• Excellent leadership, communication, and guest relation skills.
• Fluent in English; additional languages (especially Arabic) are a plus.
• Creative mindset with a keen eye for detail, style, and presentation.

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.