Lobby Hostess

So Hotels; Ras Al Khaimah; On-site; AED 56,000 - 100,000; Full time

Job summary

SO/ Ras Al Khaimah is seeking a Front Desk Agent to warmly greet guests on arrival and assist with inquiries. You will help guests with directions and recommendations while ensuring a polished, professional lobby presence. Close coordination with Front Office and Guest Relations teams is essential to meet guest needs.

The role requires strong communication, interpersonal skills, and a positive demeanor. Previous hotel guest services experience is preferred, with a focus on delivering exceptional

Qualifications

• High School diploma or equivalent.
• Experience in customer service preferred.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.

Responsibilities

• Greet guests on arrival and assist with inquiries.
• Provide directions and recommendations.
• Maintain a professional lobby presence.
• Coordinate with Front Office and Guest Relations teams.
• Monitor lobby activity and report issues.

Skills

Customer service

Communication

Interpersonal skills

Professional appearance

Education

High School diploma

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Guest Greeting: Welcome all guests upon arrival and provide assistance.
• Guest Interaction: Answer guest inquiries and offer directions or recommendations.
• Presence: Maintain a professional presence in the lobby area at all times.
• Communication: Liaise with Front Office and Guest Relations teams for guest needs.
• Observation: Monitor lobby activity and report issues or concerns.

Qualifications

• High School diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.