Lobby Host

21c Museum Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Ras Al Khaimah seeks a Lobby Host to provide exceptional service from guest arrival to departure. The candidate should have solid experience in a luxury environment, strong multilingual skills, and a capacity to create memorable guest experiences. Benefits include employee discounts, learning opportunities, and the chance to grow with the company.

Benefits

Employee benefit card with discounted rates

Learning programs

Opportunities for career development

Corporate Social Responsibility activities

Qualifications

• Minimum 1 year experience in Guest Relations for a 5-star resort.
• Multilingual (Arabic, German, Russian, French) preferred.
• Ability to build and maintain good relationships.

Responsibilities

• Greet guests warmly upon arrival.
• Prepare and serve welcome drinks.
• Ensure drink station is stocked and presentable.
• Provide fresh towels upon arrival.
• Add a personalized experience for guests.

Skills

Customer Relations

Multilingual Communication

Networking Skills

Job description

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination.

Job Description

Lobby Host

First impressions are everything! As a Lobby Host, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

• Greet guests with a warm and professional demeanor as they arrive at the lobby
• Prepare and serve welcome drinks to guests. Ensure that the drink station is always stocked and presentable.
• Provide guests with fresh, clean towels upon arrival.
• Take initiative to add a personalized experience

Qualifications

Your experience and skills include:

• Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE
• Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills

Additional Information

What is in it for You:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Additional information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/

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