Lobby Host

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; EUR 24,000 - 36,000; Full time

Job summary

Un nouveau complexe de luxe à Dubaï, One & Only One Za'abeel, recherche un Lobby Host passionné par le service à la clientèle. Le candidat idéal doit exceller dans la communication en anglais et être capable de créer des expériences mémorables pour les clients, tout en servant de point de contact accueillant.

Qualifications

• Doit avoir des compétences exceptionnelles en communication et en écriture en anglais.
• Avoir une personnalité amicale et accueillante.
• Capacité à offrir un service client de luxe.

Responsibilities

• Accueillir les invités avec un sourire et créer des expériences mémorables.
• Communiquer les besoins des invités à l'équipe de la réception.
• Exécuter des tâches administratives selon les besoins.

Skills

Service à la clientèle

Communication en anglais

Personnalité accueillante

Job description

Behold the dawn of a new, all-encompassing resort experience in Dubai at One&Only One Za'abeel. A vibrant hub for business, entertainment, and wellness, this new Dubai resort aims to be an iconic skyline landmark and an urban oasis. We anticipate our guests' needs with knowledge and generosity, surpassing expectations. Whether designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to inspire playfulness, discovery, and adventure. This is not just a job; it’s our passion.

About The Role

Are you enthusiastic, customer service-focused, and passionate about exceeding guest expectations? Do you possess impeccable English communication and writing skills? Then the position of Lobby Host at One & Only One Za'abeel is for you! As a Lobby Host, you will deliver five-star customer service, greet guests with a smile, and create memorable experiences. You will act as a welcoming representative, capturing new business, communicating guest needs to the Front Office team, and contributing to a personalized luxury service. Demonstrating deep brand knowledge and passion, you will help craft a unique guest experience during their stay.

Your role includes providing engaging, sincere, and personalized service to ensure a phenomenal first impression for all guests and visitors. You will greet everyone warmly, handle phone calls, and perform administrative duties as needed. This highly visible position requires an outgoing, personable individual who enjoys daily interactions with people. Impeccable presentation and excellent communication skills are essential for positive, professional engagement with guests and colleagues.

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