Lobby Ambassador

Accor; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to join their team. This role emphasizes providing exceptional guest service, where you will engage with visitors, assist them with their needs, and ensure a welcoming atmosphere. You will have the opportunity to grow and develop your skills in a supportive environment, while making a positive impact through various initiatives. If you are passionate about hospitality and enjoy working in a dynamic setting, this role offers a fantastic chance to thrive and contribute to an unforgettable guest experience.

Benefits

Employee benefit card for discounted rates

Learning programs through Academies

Opportunity for talent development

Corporate Social Responsibility activities

Qualifications

• Previous guest service experience is required.
• Must possess outstanding guest service and communication skills.

Responsibilities

• Offer professional, friendly, and engaging service to guests.
• Assist guests with hotel facilities and promotions.

Skills

Guest Service Experience

Professional Presentation

Verbal Communication Skills

Interpersonal Skills

Problem Solving Abilities

Reliability

Teamwork

Attention to Guest Needs

Job description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Consistently offer professional, friendly and engaging service
• Greet all guests as they enter and exit the hotel while ensuring service standards are followed
• Engage in conversation with first time visitors, showing them the lobby and offering directions as required
• Assist guests regarding hotel facilities and promotions in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications

• Previous guest service experience required
• Must possess a professional presentation
• Must possess outstanding guest service skills and sophisticated verbal communication skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Preferably Female

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21