Lifeguard - Waterpark

Grand Hyatt; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Dubai is seeking a qualified Lifeguard to ensure guest safety and deliver exceptional service. The role involves monitoring water activities, managing safety protocols, and providing first aid when necessary. Ideal candidates will have lifeguard experience and possess strong communication skills.

Qualifications

• Experience utilizing the Ellis & Associates Program or equivalent.
• High reading, writing, and oral proficiency in the English language.

Responsibilities

• Monitor water activities and enforce safety regulations.
• Provide exceptional service and resolve guest complaints.
• Administer first aid and CPR when needed.

Skills

Guest Service

Safety Monitoring

First Aid

Time Management

Flexibility

Education

Experience as a front-line lifeguard

Job description

Organization- Grand Hyatt Dubai

Summary

Customer Service

• Ensure the safety and well-being of all guests by monitoring water activities and enforcing park, ride and attraction rules and regulations.
• Provide exceptional guest service by assisting guests with inquiries and ensuring a safe and enjoyable environment.
• Handle guest complaints and incidents in a courteous and efficient manner, ensuring issues are resolved satisfactorily.
• Maintain positive interactions with guests and colleagues, fostering a safe and welcoming environment.
  
  

Financial

• Maximize productivity through effective time management and multi-tasking.
• Assist in managing resources efficiently to meet the financial goals of the park.
• Embrace new technology and methods to enhance safety and improve productivity.
  
  

Operational

• Monitor rides, slides, pools and rivers to prevent accidents and respond to emergencies.
• Perform rescues and administer first aid and CPR as needed.
• Be flexible and adapt to different roles and tasks within the aquatics department.
• Maintain cleanliness and organization in the lifeguard stations and surrounding areas.
• Ensure all safety equipment is in good working condition and report any issues to the Aquatics Operations Team Leader or Department Management.
• Participate in regular safety audits and drills to ensure preparedness for emergencies.
  
  

Personnel

• Work closely with other lifeguards and Aquatics staff to ensure a cohesive and safe guest experience.
• Participate in training and development programs to enhance lifesaving skills and knowledge.
• Adhere to the park's grooming and appearance standards, ensuring a professional and approachable image.
  
  

Other Duties

• Follow all park policies on fire, hygiene, health, and safety.
• Report for duty punctually, wearing the correct uniform and nametag at all times.
• Maintain a high standard of personal appearance and hygiene.
• Attend and contribute to staff meetings and training sessions.
• Support the implementation of the park's values and culture.
• Undertake any reasonable tasks and secondary duties as assigned by the Aquatic Operations Team Leader or Department Management. Occasional Duties
• Assist in carrying out inventory of safety equipment.
• Perform other reasonable duties and responsibilities as assigned.
  
  

Qualifications

"Experience utilizing the Ellis & Associates Program or other, including experience as a front-line lifeguard High reading, writing, and oral proficiency in the English language"