Lifeguard

Sheraton Grand Hotel, Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking a Lifeguard responsible for ensuring the safety of pool users and delivering exceptional guest service. Candidates must possess strong emotional intelligence, effective communication skills, and relevant training. This role includes performing regular safety checks and responding swiftly to emergencies.

Qualifications

• 2-3 years’ experience in related position.
• Lifeguarding/ First Aid; CPR-AED training preferred.
• Healthy and good fitness levels required.

Responsibilities

• Ensure safety of swimmers and identify potential hazards.
• Perform regular patrols and promote pool regulations.
• Respond to emergencies and administer first aid when needed.

Skills

Emotional Intelligence

Problem Solving

Teamwork

Effective Communication

Fitness

Education

Bachelor degree

Job description

POSITION PURPOSE

Lifeguard is responsible to assure the safety of swimmers as per the local law and company standards.

ESSENTIAL FUNCTIONS

• Lifeguards prevent accidents by identifying hazards and taking preventative measures.
• As a pool lifeguard you would require to perform below duties:
• Patrol the edge of the pool or sit on an elevated chair at the poolside to keep a close watch on the pool and its users
• Promote the rules and regulations of the pool
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Stop behavior which could be dangerous stop any potential behavior deem dangerous to self or to others
• Provide assistance injured guests until the arrival of emergency medical services
• Apply appropriate life saving techniques in case of emergencies
• Ensure that all the pool lifesaving equipment are available, maintained, in good and working condition
• Report to any hazards and faulty equipment to supervisor/manager.
• Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
• Promote a fun and relaxing atmosphere for guests.
• Keep up-to-date knowledge through attending safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards.
• Visually inspect tools, equipment, or machines; move over sloping, uneven, or slippery surfaces and report
• As a Lifeguards you need to maintain physical fitness levels in order to perform lifeguard duty
• Participate in monthly lifesaving drill which will cover the following areas:
• - Safety (preparedness of associate, equipment, disclaimers?)
• - Emergency Preparedness
• - Guest Service
• - Cleanliness
• - Preparedness
• - Awareness

REQUIREMENTS

• 2-3 years’ experience of employment in a related position
• Preferably has completed Lifeguarding/ First Aid; CPR-AED training for lifeguards
• Healthy and with good fitness levels

QUALIFICATION STANDARDS

• We do expect that you do have the experiences/ behaviors below. You:
• Have a high level of emotional intelligence to adapt to various cultural settings and situations;
• Thrive on achieving guest satisfaction and owning the guest;
• Consider every situation as a marketing opportunity to showcase the hotel products and services;
• Have a hobby which translates into work-life balance;
• Have passion for new trends and relates this to practical business application;
• Communicates effectively at all levels assertively;
• Play as a team and put the efforts of the team members before your own;
• Celebrate success within the team;
• Build lasting and fruitful relationships with both internal and external customers;
• Have immaculate personal presentation e.g. grooming and conversational ability;
• Consistently display ambassadorship in relation to Starwood hotels and the ownership;
• Embrace diversity & inclusion;
• Adapt to sudden changes in operation;
• Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;
• Have the ability to plan and prioritize in order to achieve deadlines;
• Uphold ethical business practices.

EDUCATION

Bachelor degree required.

PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE

(Ability to swim competently, lift, sitting during shift, standing most of shift, etc.)