Lifeguard

Energy Vault; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Un hôtel de renom recherche un surveillant de piscine pour assurer la sécurité et le confort des invités dans la zone de la piscine. Le candidat idéal aura d'excellentes compétences en service client, des connaissances en sécurité aquatique, et la capacité d'effectuer des tâches d'entretien mineur. Ce rôle essentiel garantit non seulement la sécurité des nageurs, mais aussi une expérience exceptionnelle pour tous les invités.

Qualifications

• Connaissance des réglementations de sécurité de la piscine et du service client.
• Capacité à effectuer des missions de maintenance mineure sur l'équipement de piscine.
• Formé en principes de resuscitation, premiers secours, et techniques de CPR.

Responsibilities

• Surveiller les nageurs et faire respecter les règlements de sécurité.
• Maintenir la propreté des installations de la piscine.
• Fournir un excellent service client en répondant aux besoins des invités.

Skills

Service à la clientèle

Connaissances en sécurité

Entretien de piscine

Education

Formation en premiers secours et CPR

Job description

Performs guest safety and recreational work, supervising, swimming, and enforcing regulations at a hotel pool, as well as providing for guest comfort. An essential responsibility of this role includes ensuring cleanliness, setting up, and safety of all areas and facilities, and attending to all guest needs within the hotel pool area as per the safety guidelines of the hotel management.

Requirements

• Observes and patrols the pool and enforces safety regulations.
• Assists swimmers from water when in danger.
• Provides excellent service consistent with the hotel’s standards, operating procedures, and brand attributes.
• Greets all guests upon arrival, distributes towels, offers assistance with seating, and delivers consistent guest service, exceeding guest expectations, and providing all other supporting services.
• Knowledgeable of pool facilities such as the length and depth of all pools, and how many laps it takes to complete a mile in meters and feet.
• Familiar with poolside bar hours of operation, location of facilities, and emergency procedures for rescue.
• Knowledgeable of hotel facilities and services to answer guest inquiries.
• Willing to take ownership of all guest requests and complaints, try to resolve issues immediately, and follow up to ensure guest satisfaction.
• Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment, or processes that negatively affect operations.
• Ensure swimming pools and the entire health club area are clean at all times and report any maintenance issues to engineering.
• Ensure the pool deck is swept and watered down, and that all furniture is in the correct place when setting up in the morning.
• Knowledge of principles and practices of resuscitation, first aid, and CPR/PR techniques.
• Knowledge of safety hazards and necessary safety precautions to establish a safe work environment for self and others.
• Knowledge of swimming pool equipment sufficient to perform minor maintenance work.
• Responsible for maintaining the cleanliness of the pool deck and facilities, including straightening and stacking chairs, collecting soiled towels and trash, and cleaning signs.
• Facilitate and maintain consistent pool safety programs, training, and documentation to ensure overall safety of guests in the pool area.
• Work closely with other departments to ensure a positive guest experience.

Properly utilize performance feedback, recognition, training, and adhere to company policies and legal requirements.