Life Pharmacy - Chief Technology Officer

Life Pharmacy; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

Life Pharmacy is seeking a Chief Technology Officer to spearhead their technology strategy, guiding the digital transformation of a fast-growing retail operation. This executive role involves overseeing the implementation of advanced retail technologies and aligning technological initiatives with business objectives. The ideal candidate will have extensive experience in retail IT, from ERP systems to cybersecurity management.

Qualifications

• 12+ years of experience in IT with 5 years at an executive level.
• Experience leading technology in retail or eCommerce industries.
• Understanding of UAE data privacy laws excellent.

Responsibilities

• Define and execute technology vision and strategy.
• Oversee digital transformation and automation processes.
• Lead team of tech professionals and manage vendor relationships.

Skills

Strategic Thinking

Project Management

Cybersecurity

Education

Bachelors degree in Computer Science

Masters degree preferred

Tools

ERP

CRM

POS

Data Analytics

Job description

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Role Overview

The Chief Technology Officer (CTO) will lead the end-to-end technology strategy, innovation roadmap, and execution for a fast-growing retail organization. As a key member of the Executive Leadership Team, the CTO will be responsible for digital transformation, technology architecture, platform scalability, cybersecurity, and the implementation of cutting-edge retail technologies including POS, ERP, CRM, and data analytics systems. The CTO will align all tech initiatives with business goals and ensure the company maintains a competitive digital edge.

Job Location : Dubai

Role Overview

The Chief Technology Officer (CTO) will lead the end-to-end technology strategy, innovation roadmap, and execution for a fast-growing retail organization. As a key member of the Executive Leadership Team, the CTO will be responsible for digital transformation, technology architecture, platform scalability, cybersecurity, and the implementation of cutting-edge retail technologies including POS, ERP, CRM, and data analytics systems. The CTO will align all tech initiatives with business goals and ensure the company maintains a competitive digital edge.

Key Responsibilities

• Define and execute the company's technology vision, strategy, and roadmap in alignment with long-term business objectives.
• Collaborate directly with the CEO and C-level leaders to ensure technology supports core business functions (e.g., retail operations, supply chain, merchandising etc).
• Digital Transformation :
• Oversee automation of manual processes in store operations, finance, HR, and warehousing using digital tools.

Lead implementation and optimization of core systems such as :

• Inventory & WMS solutions for real-time visibility
• Loyalty programs, CRM, and clienteling tools
• Ensure high availability and scalability of systems across all retail locations.
• Data, Analytics & Business Intelligence :
• Lead the deployment of data platforms and analytics tools to support performance tracking, customer behavior analysis, and inventory forecasting.
• Promote a data-driven culture across departments using dashboards and predictive analytics.
• Cybersecurity & Risk Management :
• Establish policies and systems for data protection, cybersecurity, and business continuity.
• Ensure compliance with data protection laws (e.g., UAE Data Law, GDPR if cross-border).
• Evaluate, select, and manage relationships with third-party software vendors, implementation partners, and technology consultants.
• Negotiate contracts and SLAs to ensure cost-effective, high-performing technology stacks.
• Team Leadership & Capability Building :
• Build and manage high-performing tech teams (developers, IT support, data engineers, product managers).
• Mentor internal talent and build succession planning within the technology department.

Key Qualifications & Experience

• Bachelors degree in Computer Science, Information Systems, Engineering, or related field (Masters preferred).
• 12+ years of experience in IT and technology management roles, with at least 5 years at a leadership or executive level.
• Proven experience leading technology strategy in retail, eCommerce, or consumer-facing businesses.
• Strong understanding of retail IT ecosystems : ERP, POS, CRM, mobile apps, and supply chain systems.
• Demonstrated success in leading large-scale technology implementations, such as ERP rollouts, eCommerce platforms, omnichannel integrations etc.
• Familiarity with UAE data privacy laws and IT compliance frameworks will be an advantage.

Core Competencies & Skills

• Strategic Thinking & Business Acumen
• Project & Program Management (Agile, Scrum)
• Cybersecurity & Risk Governance

ref : hirist.tech)

Seniority level

Seniority level

Executive

Employment type

Employment type

Full-time

Job function

Job function

Information Technology and Management

Technology, Information and Internet, Software Development, and Technology, Information and Media

Referrals increase your chances of interviewing at Life Pharmacy by 2x

Sign in to set job alerts for “Chief Technology Officer” roles.

Executive Partner (CIO Advisory Oil and Gas)

Chief Technology Officer - French fluent

Chief Technology Officer - French fluent

Senior Vice President - Marsh IMEA Construction Practice

Vice President , Business Planning Manager

Business Development - Vice President - Public Sector - Dubai

Senior Vice President Brand & Communications (Emiratisation Role)

Private Bank - Relationship Manager, Global South Asia - Vice President / Director / Managing Director

Dubai, Dubai, United Arab Emirates 22 hours ago

Vice President - Engineering Line Maintenance (Outstations)

Vice President of Product Engineering, 2 Hour Learning (Remote) - $400,000 / year USD

Vice President - Business Risk and Controls Officer – Digital Growth and Data Solutions (UAE National)

Vice President of Sales, Middle East and Africa (MEA)

Senior Vice President - Business Development (Financial Services)

Senior Vice President Finance, Trilogy (Remote) - $400,000 / year USD

Vice President - Retail Property Development

Senior Vice President, Transfer Solutions, EEMEA-R-251178

Dubai, Dubai, United Arab Emirates 16 hours ago

Assistant Vice President – Engineering Projects

Vice President & Head of Products- Business Banking Assets

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr