Licensing Officer - Healthcare

Allocation Assist Middle East; Dubai; On-site; AED 78,120 - 133,920; Full time

Benefits offered by this job

Competitive salary package

Career development opportunities

Supportive team environment

Job summary

Allocation Assist Middle East is seeking a Licensing Officer in Dubai to manage licensing applications for healthcare professionals across the Gulf. This administrative full-time position requires coordination with various regulatory authorities.

The ideal candidate should have experience in healthcare licensing, exceptional communication skills, and an understanding of the verification process.

Competitive salary and growth opportunities in a supportive professional environment are offered.

Qualifications

• Previously managed healthcare licensing applications in the UAE or Gulf region.
• Knowledge of health regulatory authorities’ processes.
• Excellent communication skills in English.

Responsibilities

• Coordinate healthcare licensing applications for various authorities.
• Guide applicants through verification and licensing processes.
• Maintain organized records of licensing applications.

Skills

Healthcare licensing

DHA licensing

DOH licensing

MOHAP licensing

QCHP licensing

SCFHS licensing

DataFlow verification

Medical credentialing

Licensing examinations

Eligibility assessment

Document verification

Education

Knowledge of healthcare licensing authorities

Relevant degree or certification in administration

Tools

Document management tools

Customer tracking systems

Regulatory portals

Job description

Job Snapshot

Licensing Officer – Healthcare (Dubai, United Arab Emirates) – Administrative Support – Full‑time – On‑site – Salary: 7,000–12,000 AED per month (market estimate)

Role Summary

The Licensing Officer – Healthcare coordinates the entire licensing journey for medical professionals across the UAE, Saudi Arabia, Qatar, and the wider Gulf region. The role requires a solid understanding of DHA, DOH, MOHAP, QCHP, SCFHS, and DataFlow verification processes, coupled with strong client communication, organization, accuracy, and follow‑up skills.

Core Duties

• Manage healthcare licensing applications for DHA, DOH, MOHAP, QCHP, SCFHS, and other Gulf regulatory authorities.
• Review applicant qualifications, employment records, professional registrations, certificates, and supporting documents.
• Assess initial eligibility based on the requirements of the relevant healthcare licensing authority.
• Guide doctors and other healthcare professionals through licensing, credentialing, and examination procedures.
• Explain DataFlow primary source verification requirements and assist applicants with document preparation.
• Initiate communication with clients to obtain complete and accurate documentation within required timelines.
• Verify that submitted documents meet authority‑specific formatting, validity, attestation, and translation requirements.
• Prepare and submit licensing applications through the appropriate regulatory portals.
• Monitor application progress, follow up on pending requirements, and provide regular updates to clients.
• Coordinate licensing examinations, eligibility assessments, credentialing stages, and professional classification processes.
• Respond to additional document requests, verification queries, application returns, and regulatory authority observations.
• Maintain organized electronic and physical records for each licensing application.
• Track application deadlines, license expiry dates, examination dates, and follow‑up actions.
• Communicate with clients through professional, courteous, and timely channels.
• Provide clear advice without making unsupported guarantees regarding licensing outcomes or processing times.
• Coordinate internally with recruitment consultants and management regarding candidate licensing status.
• Identify potential delays or documentation concerns and expedite them promptly.
• Support license renewal, transfer, activation, and professional registration processes where applicable.
• Maintain confidentiality of personal, professional, educational, and licensing information.
• Ensure all application records and client communications are accurate and up to date.
• Participate in service quality reviews and suggest improvements to licensing workflows.
• Support the development of internal checklists, templates, trackers, and standard operating procedures.
• Stay informed about changes in DHA, DOH, MOHAP, QCHP, SCFHS, and DataFlow requirements.
• Contribute to a professional client experience throughout the licensing and credentialing process.

Ideal Profile

• Previous experience managing healthcare licensing applications in the UAE, Saudi Arabia, Qatar, or the Gulf region.
• Practical knowledge of DHA, DOH, MOHAP, QCHP, and SCFHS licensing processes.
• Familiarity with DataFlow verification, credentialing, eligibility assessment, and examination requirements.
• Strong understanding of document verification, professional classification, and regulatory application procedures.
• Ability to review medical qualifications, experience certificates, licenses, good standing certificates, and related documents.
• Excellent written and spoken English communication skills.
• Strong customer service orientation with a professional and supportive approach.
• Proactive personality with the ability to follow up consistently and resolve routine application issues.
• High attention to detail and accuracy when handling sensitive documents and online submissions.
• Strong organizational and time‑management skills.
• Ability to manage several applications, deadlines, and client communications simultaneously.
• Comfortable using regulatory portals, spreadsheets, email, document management tools, and customer tracking systems.
• Ability to interpret licensing guidance and explain requirements clearly to applicants.
• Strong interpersonal skills and the ability to communicate with medical professionals from diverse backgrounds.
• Commitment to confidentiality, ethical conduct, and responsible handling of personal information.
• Ability to work independently while coordinating effectively with recruitment and management teams.
• Current residence in Dubai or the ability to work on‑site in Dubai is required.

Skills Set

• Healthcare licensing
• DHA licensing
• DOH licensing
• MOHAP licensing
• QCHP licensing
• SCFHS licensing
• DataFlow verification
• Medical credentialing
• Licensing examinations
• Eligibility assessment
• Document verification
• Application processing
• Regulatory compliance
• Client communication
• Customer service
• Case tracking
• Records management
• Deadline monitoring
• Quality improvement
• Professional confidentiality

Benefits

• Competitive salary package
• Full‑time employment in Dubai
• Professional healthcare recruitment environment
• Exposure to Gulf licensing authorities
• Career development in medical licensing and credentialing
• Opportunity to work with internationally qualified doctors
• Supportive and collaborative team environment
• Structured professional growth opportunities