Library Services Specialist

Dubai Careers - A Smart Dubai Initiative; Dubai; On-site; AED 111,611 - 223,200; Full time

Job summary

Mohammed Bin Rashid Al Maktoum Library is seeking a librarian to deliver high-quality library services and provide exceptional customer service to members and visitors in Dubai. You will assist patrons with accessing library resources, digital platforms, and electronic systems, guiding effective use of the tools available.

The role involves circulation duties, resource management, and supporting research and information retrieval, with a focus on service continuity and accurate records.

Qualifications

• Bachelor's degree in Library and Information Science or equivalent.
• 0–3 years of experience in library services or related field.

Responsibilities

• Deliver high-quality library services and provide exceptional customer service to library members and visitors.
• Assist patrons in accessing library resources, digital platforms, and electronic library systems, and provide guidance on their effective use.
• Perform circulation services, including borrowing, returns, reservations, and resource management in accordance with library policies.
• Support users with research, information retrieval, internet access, and other library services.
• Monitor the operation of library systems and report technical issues to the relevant team to ensure service continuity.
• Maintain accurate library records, prepare statistical and operational reports, and support inventory and collection management activities.
• Contribute to improving library services by identifying opportunities for service enhancement and operational efficiency.
• Support research initiatives and other library-related projects by providing relevant information, data, and administrative assistance.

Skills

Customer service

Information retrieval

Research support

Education

Bachelor's degree in LIS or equivalent

Job description

Mohammed Bin Rashid Al Maktoum Library is seeking a librarian to deliver high-quality library services and provide exceptional customer service to members and visitors in Dubai. You will assist patrons with accessing library resources, digital platforms, and electronic systems, guiding effective use of the tools available.

The role involves circulation duties, resource management, and supporting research and information retrieval, with a focus on service continuity and accurate records.