Liaison Program Manager

Safran Group; Dubai; On-site; AED 293,000 - 441,000; Full time

Job summary

A leading company in the aviation sector is seeking a Liaison Program Manager to serve as the primary contact with Emirates Airline. The role involves overseeing program implementation, managing communications, and ensuring successful project outcomes. The ideal candidate will possess strong leadership and communication skills, with at least 5-6 years of relevant experience in the aeronautical industry.

Qualifications

• 5-6 years of experience in aeronautical, automotive, or railway environments.
• Strong decision-making and strategic direction skills.
• Ability to build and develop client relationships.

Responsibilities

• Manage communication and coordination with Emirates Airline.
• Oversee implementation and monitor program progress.
• Develop and maintain relationships with Emirates representatives.

Skills

Decision Making

Communication

Leadership

Education

Master Degree

Job description

Entity
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries.

Reference number
2024-148721

Job details
Job field / Job profile

Programs - Program manager level 1
Job title

Liaison Program Manager
Employment type

Permanent
Part time / Full time

Full-time
Job description

Key Responsibilities
• Liaison with Emirates Airline:
o Serve as the primary point of contact for all program-related communications with Emirates airline.
o Facilitate meetings, presentations, and reviews with Emirates's linefit & retrofit program teams.
o Address and resolve any issues or concerns raised by Emirates in a timely manner.
o Represent the Program Manager during the 1st Installation phase and assume the handover between the Program Teams (IPT) and the Field & Customer Support Teams based in Dubai

• Program Management:
o Oversee the implementation and progress of various programs in coordination with internal teams and Emirates airline.
o Ensure all program milestones, deliverables, and schedules are adhered to.
o Monitor and report on program progress, identifying any potential risks and implementing mitigation strategies.
o For retrofit activities performed at Emirates, assure the coordination of all activities in liaison with on-site Emirates retrofit teams, with Safran Aircraft Manager & field teams and with Homebase IPT teams for efficient retrofit campaign
o Facilitate the management of changes on Emirates programs (change management). Specifically, drumbeats on the Change Requests backlog with the related Safran Program Managers; participates in related negotiations with customer and sales, and helps decide on their integration into the ongoing programs
o Ensure efficient contract management in transversal to all Emirates program, from initial contract convergence along up to contract execution tracking and renegotiation with commercial teams.

• Communication & Coordination:
o Maintain consistent and open communication channels between our company's program management teams and Emirates.
o Prepare and deliver regular status reports, updates, and project documentation to both internal stakeholders and Emirates.
o Ensure all stakeholders are informed of any changes, challenges, or updates regarding the program.
o Coordinate and represent Safran programs in related Executive Review with Emirates, from RFPs and offers up to in-service follow-up

• Relationship Management:
o Develop and maintain strong, positive relationships with representatives from Emirates airline.
o Represent the company's interests in all dealings with Emirates, fostering a collaborative and cooperative working environment.

• Risk Management:
o Identify potential risks and issues related to program execution and develop strategies to address them.
o Monitor risk factors, ensuring that they are mana

Candidate skills & requirements

This position is made for you if you have at least 5-6 years of successful experience in an aeronautical, automotive, or even railway environment.

Your ability to make decisions and take strategic directions will be crucial in achieving your goals.

You are known for your ability to bring teams together around common challenges and to handle unexpected situations. Additionally, you pay particular attention to building and developing client relationships. Your communication skills and leadership will be key to the success of your mission.

Proficiency in English (both written and spoken) is essential to communicate daily with our international clients and partners.

If you identify with this description, join us for a new professional adventure!
Job location
Job location

Mideast, United Arab Emirates
City (-ies)

Dubai

Applicant criteria
Minimum education level achieved

Master Degree
Minimum experience level required

More than 5 years