Leisure Sales Manager - CIS Markets

InterContinental Hotels Group; Ras Al Khaimah; Hybrid; AED 180,000 - 300,000; Full time

Benefits offered by this job

Uniform

Room discounts

Training programs

Job summary

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, part of the InterContinental Hotels Group, is seeking a Sales Manager - Leisure (CIS Markets) to grow CIS leisure business and boost room revenue. You will build relationships with tour operators, agencies, DMCs, and wholesalers across CIS markets.

You will manage a portfolio, seek new opportunities, conduct visits and presentations, and align leisure offers with the resort’s commercial goals. Hybrid role between Dubai and Ras Al Khaimah.

Qualifications

• Minimum 1–2 years of proactive sales experience within a hotel or resort environment, with direct exposure to CIS source markets.
• Strong knowledge of CIS travel segments, tour operators, travel agencies, and distribution partners.
• Previous experience within a medium to large leisure-focused hotel, luxury resort, or similar international brand is preferred.
• UAE hotel sales experience is essential.
• A proven ability to develop accounts, generate new business, negotiate effectively, and achieve sales targets.
• Strong commercial awareness and understanding of leisure contracting, market trends, and competitor activity.
• Excellent relationship-building, communication, presentation, and negotiation skills.
• Excellent spoken and written English and Russian languages.
• Knowledge of Opera is highly advantageous.
• Ability and willingness to travel for sales missions, trade events, client meetings, and market visits as required.
• Flexibility to work in a hybrid capacity between Dubai and Ras Al Khaimah.

Responsibilities

• Developing and managing leisure business from CIS source markets, with a strong focus on growing room revenue and market share.
• Building and maintaining strong relationships with tour operators, travel agencies, DMCs, wholesalers, and other leisure partners.
• Managing an assigned portfolio of accounts while actively identifying and developing new business opportunities.
• Conducting regular sales calls, client meetings, presentations, site inspections, and familiarisation trips.
• Working closely with the Director of Sales to implement leisure sales strategies aligned with the resort’s commercial objectives.
• Negotiating contracts, tactical offers, seasonal promotions, and leisure packages in line with the resort’s pricing and revenue strategy.
• Monitoring production from key accounts and taking proactive action to grow underperforming or high-potential accounts.
• Keeping a close eye on market trends, competitor activity, destination demand, pricing, and changing travel patterns across CIS markets.
• Representing the resort at trade shows, sales missions, roadshows, networking events, and other relevant industry activities.
• Maintaining an accurate and active sales pipeline, ensuring leads and opportunities are followed through and converted effectively.
• Preparing regular sales reports, account updates, forecasts, and market intelligence to support commercial decision-making.
• Working closely with Revenue, Reservations, Marketing, and Operations to ensure offers are commercially sound and guest expectations are delivered.
• Showcasing the resort’s rooms, villas, residences, dining, spa, leisure facilities, and overall destination experience to potential partners and clients.
• Ensuring all sales activities reflect the standards, values, and luxury positioning of the InterContinental brand.

Skills

CIS Markets

Leisure Sales

Account Development

Negotiation

English & Russian

Tools

Opera

Job description

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, part of the InterContinental Hotels Group, is seeking a Sales Manager - Leisure (CIS Markets) to grow CIS leisure business and boost room revenue. You will build relationships with tour operators, agencies, DMCs, and wholesalers across CIS markets.

You will manage a portfolio, seek new opportunities, conduct visits and presentations, and align leisure offers with the resort’s commercial goals. Hybrid role between Dubai and Ras Al Khaimah.