Lease Renewals Coordinator

Visa, Paid Leaves, Medical Insurance, Annual Air Ticket

Vacancy

Job Description

1. Preparation & dispatching of renewal letters to the tenants
2. Assisting the Customer Service Manager in related work aspects such as handling leases/renewals, follow-ups of rental payments/non-renewals feedback/documentation, handling disputes/complaints, answering enquiries, leasing of apartments, negotiation of rent from tenants, and helping create questionnaires during surveys.
3. To create Lease contracts after receiving renewal documentation.
4. To ensure all documentation is valid when uploaded in the system during the renewal process.
5. Printing of Loyalty Card - Privilege Kit and ensuring all supplies are kept in order in stores.
6. To liaise with Marketing for ordering the Loyalty privilege kit.
7. To inform all tenants by email on the collection of Lease Agreement/Ejari & Privilege kit.
8. To handle maintenance calls and log in AMFM program during the break/absence of the Service Call Administrator or GS Operator.
9. To handle the main board and assign tasks of the Office Coordinator in her absence or break time.
10. To attend and conduct surveys if needed on related tenant-sponsored activities.
11. To coordinate and liaise with all concerned departments (Leasing/Marketing/Security/Maintenance/HR/Recreation/Accounts) on any requirements/details/documentation/replies needed in relation to the flow of job assignments.

Desired Candidate Profile

1. Knowledge of Microsoft Office
2. Customer Service Oriented, flexible & patient