Learning Experience Director

Infopro Learning; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Infopro Learning seeks a Learning Experience Director to lead discovery and translate business needs into effective learning solutions.

The role focuses on instructional design across instructor-led, virtual, digital and on-the-job modalities, ensuring learner-centered experiences and high-quality standards. Collaboration with SMEs and design leadership is essential to maintain enterprise-wide consistency.

Qualifications

• Lead discovery to understand learning needs and business context.
• Translate needs into learning objectives and design requirements.
• Create briefs and documentation for design and development teams.
• Apply instructional design best practices and adult learning principles.
• Design learner-centered experiences across modalities.

Responsibilities

• Design high-quality solutions across instructor-led, virtual, digital and on-the-job learning.
• Define assessment approaches to validate outcomes and skill development.
• Structure learning pathways to build progressive capability.
• Ensure enterprise learning identity and design consistency.
• Collaborate with SMEs to extract knowledge and translate it into usable content.
• Review designs, provide constructive feedback, and mentor other designers.

Skills

Discovery

Instructional Design

Learning design

Stakeholder engagement

Mentoring

Education

Bachelor's degree

Master's degree

Job description

The Opportunity We are seeking a Learning Experience Director to support learning design and solution development within a large-scale enterprise learning operations environment This role focuses on deep discovery strong instructional design and maintaining high standards of quality and consistency across learning solutions The Learning Experience Director plays a key role in shaping how learning is designed ensuring solutions are grounded in real business needs learner-centered and aligned to an enterprise learning approach This is a hands-on role suited to someone who enjoys asking the right questions challenging assumptions and translating complex subject matter into effective learning experiences This role combines stakeholder engagement discovery and design work

What You Will Own

• Discovery and Learning Requirements
  • Lead discovery efforts to understand learning needs performance gaps and business context
  • Conduct needs analysis through stakeholder conversations observation and data review
  • Translate business and performance needs into clear learning objectives and design requirements
  • Create design briefs and documentation that provide clear direction to design and development teams
• Instructional Design Across Modalities
  • Design high-quality learning solutions across a range of modalities including instructor-led virtual digital and on-the-job learning
  • Apply instructional design best practices and adult learning principles consistently
  • Design learner-centered experiences that support engagement retention and application
  • Define assessment approaches that validate learning outcomes and skill development
  • Structure learning pathways that support progressive capability building
• Learning Brand and Design Consistency
  • Ensure learning solutions reflect and reinforce a consistent enterprise learning identity
  • Maintain consistency in tone structure and design approach across solutions
  • Challenge design or content decisions that dilute quality or consistency
  • Partner with stakeholders to align on design expectations and standards
• Working with Subject Matter Experts
  • Collaborate closely with subject matter experts to extract relevant knowledge
  • Challenge overly technical or content-heavy inputs to keep learning focused and usable
  • Facilitate working sessions that translate expertise into clear learner-friendly content
  • Balance SME input with sound instructional design judgment
• Design Quality and Standards
  • Review learning designs to ensure quality and consistency
  • Provide constructive feedback that strengthens design outputs
  • Contribute to design standards templates and best practices
  • Support and mentor other learning designers as needed

Location amp Working Model

This role is based in the UAE with an onsite presence in either Jebel Ali Dubai or Al Taweelah Abu Dhabi with travel between both sites as needed for stakeholder engagement and discovery activities

This role supports a dedicated client program and will be employed locally in the UAE in alignment with regional employment requirements

10-15 years of experience in instructional design, learning design, or learning strategy

Strong track record designing learning solutions across multiple modalities

Deep understanding of instructional design models and adult learning principles

Experience conducting discovery and translating business needs into learning solutions

Confidence working with and constructively challenging subject matter experts

Experience maintaining consistency and quality across learning solutions in an enterprise environment

Education Bachelor s degree required Master s degree in Instructional Design, Learning Design, or a related field preferred