Learning & Development Manager

Accor; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Learning & Development professional to enhance training strategies across its properties. This role involves collaborating with department heads to identify training needs, creating engaging materials, and conducting interactive training sessions. With a focus on continuous employee development, you'll ensure compliance with industry standards while keeping up with the latest trends in training techniques. If you are passionate about fostering talent in a vibrant hospitality environment, this opportunity is perfect for you.

Qualifications

• Proven experience in Learning & Development, preferably in hospitality.
• Strong understanding of adult learning principles and instructional design.

Responsibilities

• Develop and implement training strategies for all staff levels.
• Monitor training effectiveness and provide recommendations for improvement.

Skills

Learning & Development

Adult Learning Principles

Instructional Design

Presentation Skills

Communication Skills

Interpersonal Skills

Multitasking

Problem-Solving

Organizational Skills

Tools

MS Office

Job description

Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the properties.

• Collaborate with department heads to identify training needs and design customized learning solutions.
• Creation of training materials, presentations, and e-learning modules.
• Coordinate and schedule training sessions, workshops, and seminars.
• Monitor training effectiveness and provide recommendations for improvement.
• Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
• Support employees with continuous development plans and career progression.
• Maintain and update training records, ensuring compliance with industry standards.
• Keep abreast of industry trends, best practices, and new training techniques.

Qualifications

• Proven experience in Learning & Development, preferably within the hospitality industry.
• Strong understanding of adult learning principles and instructional design methods.
• Excellent presentation, communication, and interpersonal skills.
• Ability to multitask, work under pressure, and meet deadlines.
• Proficiency in MS Office
• Strong organizational and problem-solving abilities.

Proficient with hospitality industry standards and regulations

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