Learning & Development Administrator

Innovo Group; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Innovo Group in Dubai is seeking an organized Learning & Development administrator to coordinate schedules, track participation, and report on learning activities across the organization. You will maintain the training calendar, handle invitations and records, manage sessions (in person and virtual), liaise with facilitators and internal/external providers, and administer SAP SuccessFactors Learning.

This role requires strong Excel/Office skills, excellent communication, and 0–2 years of related

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related discipline preferred.
• 0-2 years of experience in learning and development, coordination or related administrative role.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.

Responsibilities

• Maintain the training calendar and coordinate scheduled learning programmes.
• Support training invitations, attendance, and completion records.
• Coordinate training schedules, venues, meeting rooms, virtual sessions, materials, equipment, and catering requirements.
• Liaise with facilitators, employees, internal stakeholders, and external training providers.
• Ensure training materials and resources are prepared and available before each session.
• Administer learning activities within SAP SuccessFactors Learning or other approved learning platforms.
• Create and update enrolments, attendance, and completion records.
• Ensure learning records and system data are accurate and up to date.
• Maintain accurate training records, attendance sheets, certificates, evaluations, and supporting documentation.
• Track completion of mandatory and compliance-related training and follow up on outstanding requirements.
• Support internal and external audits by maintaining and providing required training records and evidence.

Skills

Communication

Attention to detail

Time management

Team coordination

Problem solving

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

SAP SuccessFactors Learning

Microsoft Office

Job description

To provide administrative and coordination support to the Learning & Development function, ensuring the effective scheduling, delivery, tracking, and reporting of learning activities across Innovo.

• Maintain the training calendar and coordinate scheduled learning programmes.
• Support training invitations, attendance, and completion records.
• Coordinate training schedules, venues, meeting rooms, virtual sessions, materials, equipment, and catering requirements.
• Liaise with facilitators, employees, internal stakeholders, and external training providers.
• Ensure training materials and resources are prepared and available before each session.
• Administer learning activities within SAP SuccessFactors Learning or other approved learning platforms.
• Create and update enrolments, attendance, and completion records.
• Ensure learning records and system data are accurate and up to date.
• Maintain accurate training records, attendance sheets, certificates, evaluations, and supporting documentation.
• Track completion of mandatory and compliance-related training and follow up on outstanding requirements.
• Support internal and external audits by maintaining and providing required training records and evidence.

Role Purpose

To provide administrative and coordination support to the Learning & Development function, ensuring the effective scheduling, delivery, tracking, and reporting of learning activities across Innovo.

• Maintain the training calendar and coordinate scheduled learning programmes.
• Support training invitations, attendance, and completion records.

• Coordinate training schedules, venues, meeting rooms, virtual sessions, materials, equipment, and catering requirements.
• Liaise with facilitators, employees, internal stakeholders, and external training providers.
• Ensure training materials and resources are prepared and available before each session.

• Administer learning activities within SAP SuccessFactors Learning or other approved learning platforms.
• Create and update enrolments, attendance, and completion records.
• Ensure learning records and system data are accurate and up to date.

• Maintain accurate training records, attendance sheets, certificates, evaluations, and supporting documentation.
• Track completion of mandatory and compliance-related training and follow up on outstanding requirements.
• Support internal and external audits by maintaining and providing required training records and evidence.

Key Accountabilities

• Maintain L&D reports, trackers, databases, and dashboards.
• Support the preparation of management reports and presentations.
• Ensure accuracy and confidentiality of employee learning data.

• Support purchase requisitions, purchase orders, invoices, and payment follow-ups related to learning activities.

• Coordinate post-training feedback and evaluation surveys.
• Maintain evaluation results and support reporting on learner feedback
• Support follow-up actions arising from training evaluations.

• Maintain effective communication with participants before and after learning programmes.
• Provide professional and responsive support to employees throughout their learning experience .

• Adhere to Quality standards and support continuous improvement initiatives to enhance business performance.
• Ensure strict adherence of HSE policies and procedures set. Report HSE incidents/violations etc. to superiors on time

• Encourage innovative thinking to enhance outcomes and reduce costs without compromising quality.

Qualifications, Experience, Knowledge & Skills

• Bachelor’s degree in Human Resources, Business Administration or a related discipline preferred.
• 0-2 years of experience in learning and development, coordination or related administrative role.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.