Learning and Development Manager

AccorHotel; Dubai; On-site; AED 120,000 - 180,000; Part time

Job summary

AccorHotel is looking for a Learning and Development Manager in Dubai to design and implement comprehensive training programs that drive brand standards and foster a culture of continuous learning. The ideal candidate will have a Bachelor's degree in Human Resources or a related field and proven experience in the hospitality industry. Responsibilities include assessing training needs, managing budgets, and creating engaging training programs across all levels of the organization.

Benefits

Employee benefit card offering discounted Accor rates worldwide

Learning programs through our academies

Opportunity to develop talent and grow within the organization

Corporate social responsibility activities like Planet 21

Qualifications

• Proven experience as a Learning and Development Manager in hospitality.
• Strong knowledge of adult learning principles and instructional design.
• Ability to create and manage training budgets.

Responsibilities

• Design and implement comprehensive training programs.
• Conduct training needs assessments and develop targeted learning solutions.
• Measure and evaluate the effectiveness of training programs.

Skills

Adult learning principles

Instructional design methodologies

Facilitation

Presentation skills

Project management

Education

Bachelor's degree in Human Resources or related field

Tools

Learning management systems (LMS)

E-learning authoring tools

Microsoft Office Suite

Job description

We are seeking an enthusiastic and innovative Learning and Development Manager to join our team in Dubai United Arab Emirates. As a key member of our organization you will be responsible for designing implementing overseeing comprehensive training programs and support T&C operations. This role is vital to driving Accors brand standards by nurturing talent ensuring compliance and fostering a culture of continuous learning and inclusion.

• Create and execute the companys training plan and budget in alignment with organizational objectives
• Conduct annual training needs assessments and collaborate with department managers to identify skill gaps and development opportunities
• Design facilitate and evaluate engaging training programs for employees at all levels
• Establish and maintain partnerships with industry associations external training providers and academic institutions
• Develop and manage a centralized learning resource library including digital and print materials
• Implement and maintain a user-friendly learning management system (LMS) to track training activities and participant progress
• Coordinate new hire orientation programs and assist with the integration of new employees
• Stay current with industry trends and best practices in learning and development
• Prepare and present comprehensive training reports to senior management
• Collaborate with T&C and other departments to align training initiatives with company-wide strategies
• Measure and evaluate the effectiveness of training programs making data-driven improvements as needed
• Develop and implement succession planning strategies to support organizational growth and talent retention
• Create and manage mentorship programs to foster employee development and knowledge transfer
• Design and deliver leadership development programs for emerging and existing leaders within the organization
• Implement innovative learning technologies and methodologies such as microlearning and gamification to enhance engagement and knowledge retention
• Support the Director of T&C with recruitment coordination staff onboarding employee records management attendance tracking and T&C compliance.
• Assist in employee relations by responding to queries facilitating communication and escalating issues when needed.
• Help administer performance management processes including performance reviews and disciplinary actions.
• Manage T&C administrative tasks such as payroll coordination benefits support contract renewals and compliance reporting.
• Collaborate with the Director of T&C on employee engagement retention initiatives and talent planning.
• Partner with hotel leadership and the Director of T&C to align learning and T&C activities with operational objectives and company culture.
• Support diversity equity and inclusion efforts in all training and HR initiatives.
• Represent the hotel in T&C and L&D forums or external training events as required.
• Maintain awareness of hospitality labor laws and best practices to ensure policy compliance.

Qualifications :

• Bachelors degree in Human Resources Organizational Development or a related field
• Proven experience as a Learning and Development Manager preferably in the hospitality industry
• Strong knowledge of adult learning principles and instructional design methodologies
• Excellent facilitation and presentation skills with the ability to engage diverse audiences
• Proficiency in learning management systems (LMS) and e-learning authoring tools
• Demonstrated ability to create and manage training budgets
• Strong analytical and project management skills
• Experience in conducting training needs assessments and developing targeted learning solutions
• Excellent interpersonal and communication skills both written and verbal
• Ability to build and maintain positive relationships with stakeholders at all levels
• Familiarity with performance management processes and their integration with learning and development
• Creative problem-solving skills and a proactive approach to challenges
• Flexibility to adapt to changing priorities and deadlines
• Strong organizational skills with attention to detail
• Proficiency in Microsoft Office Suite and data analysis tools

Additional Information :

What is in it for you:

• Employee benefit card offering discounted Accor rates worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our corporate social responsibility activities like Planet 21

Remote Work :

No

Employment Type :

Part-time