Learning and Development Coordinator

Hilton Hotels; Abu Dhabi; On-site; USD 35,000 - 50,000; Full time

Job summary

At Hilton, the Learning and Development Coordinator plays a crucial role in training staff to deliver exceptional service. This position involves coordinating training initiatives, providing quality training sessions, and ensuring compliance with training objectives across departments. The ideal candidate should possess strong communication skills and prior HR training experience.

Qualifications

• Strong communication and interpersonal skills essential.
• Experience in the hospitality industry is advantageous.

Responsibilities

• Provide quality training to Team Members.
• Identify training needs through collaboration with department heads.
• Conduct in-house training courses.

Skills

Excellent communication

Customer service

Flexibility

Ability to work under pressure

Teamwork

Education

Previous experience in HR/training

Job description

A Learning and Development Coordinator is responsible identifying and providing training to Team Members to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing?

As a Learning and Development Coordinator, you are responsible for identifying and providing training to Team Members to deliver an excellent staff experience. A Learning and Development Coordinator will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide quality training to Team Members
• Assist in coordinating and administering Vocational Qualification
• Adhere to in-house training plan
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Learning & Development Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

In line with localization regulations in effect across the private sector in the United Arab Emirates, Hilton Yas Island is committed to meet and exceed UAE National hires numbers as guided by the Ministry of Human Resources and Emiratization ('MOHRE') and the Department of Culture & Tourism ('DCT') Abu Dhabi.

Desired Candidate Profile

What are we looking for?

A Learning and Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in HR/training
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Training
• Learning

Keywords

• Learning And Development Coordinator

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]