Lead, Supplier Performance Management

TAQA Distribution; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading energy stakeholder in Abu Dhabi is seeking a qualified professional to manage supplier performance. The role involves establishing performance metrics, conducting reviews, and developing improvement plans to ensure supplier excellence and alignment with organizational goals. Candidates should have a bachelor's degree and 6 years of relevant experience in supply chain management.

Qualifications

• 6 years of relevant working experience.
• Experience in managing supplier performance and implementing KPIs.

Responsibilities

• Manage supplier performance through KPIs.
• Prepare performance reports for senior management.
• Conduct performance reviews and improvement plans.

Skills

Supplier performance management

Data analytics

Leadership

Communication

Problem-solving

Education

Bachelor’s degree in Supply Chain Management or equivalent

Job description

Job summary:

To manage supplier performance excellence. Establish performance parameters, conduct regular performance reviews, and collaborating with suppliers on improvement plans, the Lead ensures that suppliers meet the organization's expectations and contribute to its success.

General Responsibilities:

• Policy, Procedures, Process and Systems
• Follow the operational strategy in compliance with group delegation of authority policy.
• Ensure the compliance of organization’s policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
• Reporting
• Ensure that all reports are completed timely and comply with the business and organization’s policies and standards.
• Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision-making.
• Comply with organization’s requirements in a timely manner.

Job Specific Responsibilities:

• Manage the development and implementation of KPIs to assess supplier performance regularly, focusing on quality, delivery, cost, and compliance.
• Establish and define Key Performance Indicators (KPIs) for supplier performance in alignment with organizational goals.
• Ensure KPIs are measurable, relevant, and achievable to effectively assess supplier performance.
• Monitor supplier performance against established KPIs regularly, utilizing data analytics and reporting tools.
• Conduct regular assessments and audits of supplier performance against agreed standards.
• Conduct critical performance review meetings with suppliers, providing constructive feedback and identifying areas for improvement.
• Identify performance gaps and recommend corrective actions or improvement initiatives.
• Collaborate with suppliers to develop and implement improvement plans, ensuring alignment with business objectives.
• Utilize data-driven insights to provide actionable recommendations for enhancing supplier performance.
• Lead the preparation and present regular performance reports to senior management, highlighting supplier performance trends and areas needing attention.
• Ensure a comprehensive documentation of performance assessments, improvement initiatives, and outcomes.
• Deliver constructive feedback to suppliers on performance issues and areas for improvement.
• Communicate performance expectations clearly and ensure mutual understanding.

HSE, Security, and Risk Protocols:

The Employee shall adhere to all the HSE, Security and Risk Management Rules & Procedures communicated by the company, including:

• Taking reasonable care of their own health, safety, and security.
• Taking reasonable care of the health, safety and security of persons that may be affected by their acts or omissions at work.
• Co-operate with their employer with respect to any instruction and/or actions taken by the employer to protect the employee and/ or comply with HSE and security requirements.
• Report to their immediate line manager any situation which they have reason to believe could present a risk, hazard, or issue to an individual or the company and which they cannot correct themselves.
• Report all HSE and security incidents and work-related injuries.
• Not intentionally or recklessly interfere with or misuse anything provided at the workplace that supports the interest of HSE, security and welfare.

People Management Responsibilities:

• Leadership
• Actively participate in continuous improvement and professional development activities. Support decisions made with integrity and transparency, always aligning with the entity's goals.
• Talent Management
• Engage in talent development programs aimed at enhancing skills and supporting career progression. Contribute to a team culture that is connected to the organization's larger purpose.
• Culture
• Uphold and promote the organization's values within the team. Foster a collaborative and innovative work environment through active participation and support.
• Communication
• Support informed decision-making within the team. Contribute to clear and effective communication, ensuring alignment with organizational objectives and facilitating smooth information flow up and down the chain.

Essential Requirements

• Bachelor’s degree in Supply Chain Management, Economics, Business Administration or equivalent
• 6 years of relevant working experience