Lead - Reliability Engineer (m / f / d)

Halian; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Lead Reliability Engineer to enhance the reliability and scalability of its global SaaS platform. This role combines hands-on technical leadership with team mentorship, ensuring high availability and performance while fostering a culture of operational excellence. You will architect AWS-native infrastructure, lead CI/CD enhancements, and promote a proactive problem-solving culture. Ideal candidates thrive in dynamic environments and possess a strong background in AWS, Terraform, and Kubernetes. Join this forward-thinking organization to make a significant impact on enterprise solutions.

Qualifications

• Proven experience in AWS-based SRE/DevOps roles supporting B2B SaaS platforms.
• Hands-on engineer with dual expertise in coding and mentoring.

Responsibilities

• Manage and mentor a team of reliability engineers and DevOps specialists.
• Architect and optimize AWS-native infrastructure for scalability.

Skills

AWS

Terraform

Kubernetes (EKS)

CI/CD

Monitoring (CloudWatch, Prometheus)

Incident Management

Tools

New Relic

Job description

Lead Reliability Engineer Enterprise SaaS Platform (Dubai)

Core Mission

This role drives reliability and scalability for a global SaaS platform serving enterprise clients. The ideal candidate will balance hands-on technical leadership with team enablement, ensuring high availability, security, and performance across a cloud-native stack while fostering a culture of ownership and operational excellence.

Key Responsibilities

Team Leadership

• Manage and mentor a growing team of reliability engineers and DevOps specialists, emphasizing psychological safety, professional growth, and collaborative problem-solving.
• Define processes for planning, prioritization, and delivery in a fast-paced environment, balancing velocity with long-term system health.
• Champion reliability principles across engineering teams, advocating for resilience strategies, incident preparedness, and blameless postmortems.
  
  

Technical Execution

• Architect and optimize an AWS-native infrastructure (EKS, Aurora, Terraform) to support scalability, automation, and observability.
• Lead CI/CD enhancements, release automation, and developer tooling to accelerate deployment cycles without compromising stability.
• Advance monitoring maturity through improved dashboards, alerts (e.g., CloudWatch, Prometheus), and SLO-driven instrumentation to preemptively address risks.
  
  

Operational Resilience

• Translate incidents into coaching opportunities, strengthening cross-team operational readiness and response protocols.
• Partner with security teams to conduct audits, vulnerability assessments, and ensure compliance across cloud environments.
• Mitigate technical debt by prioritizing high-impact infrastructure investments and automating repetitive tasks.
  
  

Strategic Impact

• Align reliability initiatives with organizational goals, translating long-term vision into actionable engineering roadmaps.
• Optimize vendor relationships (e.g., AWS, New Relic) to balance cost, capability, and innovation.
• Promote a culture of urgency and ownership, encouraging proactive problem-solving and accountability during high-stakes scenarios.
  
  

Critical Qualifications

• Proven experience in AWS-based SRE/DevOps roles at scale, ideally supporting B2B SaaS platforms with 10,000+ daily active users.
• Dual expertise as a hands-on engineer and people leader, capable of coding complex solutions while mentoring junior team members.
• Technical fluency in infrastructure-as-code (Terraform), Kubernetes (EKS), observability tooling, and incident management frameworks.
• Mindset fit: Thrives in ambiguous environments, prioritizes impact over perfection, and fosters collaboration across security, QA, and product teams.
  
  

Location: Dubai, UAE

Lead - Reliability Engineer in Dubai, United Arab Emirates