Lead Management Executive

Danube properties; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a proactive Lead Management Specialist to enhance their sales processes. This exciting role involves tracking and managing leads through CRM tools, ensuring timely follow-ups, and collaborating with sales and marketing teams to optimize strategies. The ideal candidate will have a strong background in email management, excellent communication skills, and a Bachelor’s degree in Business Administration. Join this dynamic team and contribute to driving sales success in a fast-paced environment where your efforts will make a significant impact.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Strong understanding of CRM tools and email management.

Responsibilities

• Track and manage leads through CRM tools ensuring accurate data entry.
• Monitor and manage company email inboxes for timely responses.

Skills

CRM Tools (Hubspot / Salesforce)

Lead Management

Email Management

Communication Skills

Education

Bachelor of Business Administration (Management)

Tools

Hubspot

Salesforce

Job description

Bachelor of Business Administration (Management)

Nationality: Indian

Vacancy: 1 Vacancy

Job Description

Lead Management:

1. Track and manage leads through CRM tools (Hubspot / Salesforce) ensuring accurate data entry and status updates.
2. Follow up with sales managers and branch managers to enhance lead follow up.
3. Generate reports on lead performance, and share it with respective shareholders.
4. Work closely with sales and marketing teams to optimize lead nurturing strategies.
5. Ensure leads are timely followed up by SMs and RMs.
6. Create and update leads information whenever required.
7. Support the team to manage walk-ins.

Email Management:

1. Monitor and manage common company email inboxes, ensuring timely responses.
2. Respond to general inquiries, forward emails to the relevant departments, and maintain proper email organization.
3. Draft professional and courteous email responses to clients, vendors, and partners.
4. Maintain templates for common inquiries to improve response efficiency.
5. Escalate urgent or high-priority emails to the appropriate team members.