Lead Housekeeping: Elevate Guest Experience

Hilton; Ras Al Khaimah; On-site; AED 56,000 - 89,000; Full time

Benefits offered by this job

Incredible travel perks (Go Hilton)

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton in Ras Al Khaimah is seeking a Housekeeping Supervisor who will lead the room attendants, uphold Hilton standards, and ensure guest rooms meet cleanliness and presentation criteria. You will train, coach, schedule, and monitor performance while maintaining exceptional guest service.

This role rewards leadership, teamwork, and meticulous attention to detail. Joining Hilton means embracing our hospitality culture, ensuring safety compliance, and driving continuous improvement in cleanliness

Qualifications

• Previous experience in a Housekeeping supervisory role.
• Proven track record of managing and motivating a team.
• Strong organizational and analytical skills.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and other computer programs is preferred.

Responsibilities

• Supervise housekeeping operations: Allocate daily duties and oversee room attendants to ensure efficient and consistent housekeeping operations.
• Lead the housekeeping team: Support the training, coaching, scheduling and performance of Room Attendants to deliver service in line with Hilton standards.
• Maintain room quality: Conduct routine inspections of check-out and occupied rooms to ensure cleanliness, presentation and guestroom standards are consistently maintained.
• Ensure guest satisfaction: Anticipate and respond to guest needs, including VIP and special requests, while maintaining a high level of personalized service.
• Monitor facilities & maintenance: Inspect service areas, corridors and storerooms, report maintenance defects and follow up to ensure timely resolution.
• Drive cleanliness standards: Schedule and supervise deep-cleaning activities and special projects to maintain the highest standards across the hotel.
• Manage resources & inventory: Monitor housekeeping supplies, equipment and stock levels to ensure effective control, availability and cost efficiency.
• Uphold Hilton standards & compliance: Ensure adherence to Hilton brand standards, hygiene, health and safety requirements while maintaining professional conduct and consistent housekeeping practices.

Skills

Team leadership

Organizational skills

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Hilton in Ras Al Khaimah is seeking a Housekeeping Supervisor who will lead the room attendants, uphold Hilton standards, and ensure guest rooms meet cleanliness and presentation criteria. You will train, coach, schedule, and monitor performance while maintaining exceptional guest service.

This role rewards leadership, teamwork, and meticulous attention to detail. Joining Hilton means embracing our hospitality culture, ensuring safety compliance, and driving continuous improvement in cleanliness