Law Firm Receptionist

MENA Recruit Pty Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading international law firm in Dubai seeks an experienced career receptionist. The role involves managing the front-of-house services, operating the telephone switchboard, and assisting with various office tasks. Ideal candidates will enjoy a dynamic work environment and will be committed to the role while ensuring efficient service.

Qualifications

• Experience in a front-of-house role, preferably in legal or corporate environments.
• Able to operate a PBX switchboard and manage calls efficiently.
• Happy to stay in a receptionist role while handling a variety of tasks.

Responsibilities

• Operate the main telephone switchboard, answer and transfer calls.
• Maintain the reception area and ensure it's welcoming and functional.
• Assist office operations and IT with necessary tasks as needed.

Skills

Communication

Customer Service

Attention to Detail

Multitasking

Tools

Outlook

CRM (Interaction)

Job description

Our client, a well-established international law firm, is wishing to recruit an experienced 'career receptionist' to join their Dubai office.

Your general responsibilities will be to provide efficient and effective front-of-house service to all clients, either face-to-face or via the telephone. To man the main PBX switchboard, answering and transferring incoming calls as well as assisting with the day to day operations of the office.

You should enjoy working in a dynamic environment and be able to work autonomously as well as within a larger team.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Operating the main telephone switchboard; answering and transferring incoming calls.
2. Taking and delivering messages accurately, promptly, and in a professional manner, whilst ensuring that clients are transferred to the correct destinations.
3. Updating and checking the firm's general voicemail box every day to ensure any messages left outside office hours are dealt with.
4. Reserving meeting rooms in Outlook and maintaining the diary for all bookings.
5. Ensuring the meeting room is fully stocked at all times and pantry items are available.
6. Ensure that clients are offered refreshments as well as greeted and welcomed in a professional and friendly manner.
7. Maintaining the reception area, including plants, floral arrangements, TV, magazines, and general maintenance.
8. Assisting IT with the preparation of AV equipment and uploading of presentations.
9. Updating CRM (Interaction) as and when required.
10. Maintaining an operations manual for reception.
11. Booking and receiving couriers.
12. Scanning of documents, adding to, and maintaining files.
13. Providing cover and assisting the Office Assistant as and when required.
14. Attending MOFA for the legalisation of documents if required.
15. Ability and willingness to work outside of contracted working hours, as requested.
16. Assisting accounts with the posting of telephone invoices.
17. Assisting the Business Operations Manager with any tasks as and when necessary.

They are looking for someone who isn't a job hopper and is happy to stay on reception whilst enjoying the variety of tasks that come with it.