Laundry Valet

Grand Millennium Al Wahd...; Dubai; On-site; AED 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Laundry Valet to provide exceptional laundry and valet services, ensuring guest satisfaction through meticulous handling and delivery of personal items. The role emphasizes cleanliness, attention to detail, and adherence to safety regulations.

Responsibilities

• Greet guests and colleagues in a welcoming manner.
• Collect and track guests' laundry and valet items.
• Ensure timely delivery of cleaned items to guests.

Skills

Guest Service

Attention to Detail

Job description

As a Laundry Valet, you will be responsible for providing efficient laundry and valet services to guests, ensuring the proper handling, cleaning, and delivery of their personal items. Your role involves upholding high standards of guest service, cleanliness, and attention to detail.

Key Job Responsibilities:

1. Greet guests and colleagues in a welcoming and courteous manner.
2. Collect guests' laundry and valet items, carefully noting any special instructions.
3. Ensure proper tagging and tracking of items for laundry and valet services.
4. Transport laundry items to the laundry department for processing.
5. Maintain detailed records of laundry and valet orders, including billing information.
6. Monitor the status of laundry orders and coordinate with the laundry team.
7. Address guest inquiries and concerns related to laundry and valet services.
8. Ensure safe and timely delivery of cleaned and pressed items to guests.
9. Uphold high standards of cleanliness and presentation in valet services.
10. Collaborate with laundry and housekeeping teams for seamless operations.
11. Adhere to environmental and safety regulations for laundry and valet services.
12. Provide assistance to guests with any additional requests or information.
13. Operate in a safe and environmentally friendly manner to safeguard health and safety, and contribute to environmental conservation.
14. Follow company policies regarding environmental, health, and safety procedures.