Last Mile Payments Program Lead

Amazon; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Amazon in Dubai is seeking a dynamic Payment Program Manager for the Last Mile team to optimize payment processes, ensure timely payments, and resolve invoice queries across MENA. You will work with Finance BC, On the Road, Central Operations, ACES and DSP Program Managers to build robust payment logic, reduce failures, and drive improvements across procure-to-pay systems.

The role requires hands-on system analysis, stakeholder management, and the ability to align contracts with invoicing while

Qualifications

• 3 years of program or project management experience
• 3 years of working cross functionally with tech and non-tech teams experience
• 3 years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3 years of driving end to end delivery and communicating results to senior leadership experience
• 3 years of driving process improvements experience
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes project management and schedules

Responsibilities

• Provide best-in-class support ensuring Last Mile account creation is established in a timely manner
• Setting up payment processes unique to the Last Mile Channel
• Achieve WW Parity in terms of processes and tech
• Execute financial reviews for DSP partners across MENA
• Dealing with supplier-related issues and seeing them through to satisfactory completion
• Interpreting commercial contracts and understanding how they apply to an invoice
• Understand the 3-way matching process and finance policies around resolutions
• Maintaining accuracy with costs flowing within the General Ledger to ensure correct accounting treatment of all costs incurred
• Setting up new accounts in procure-to-pay systems
• Partner with Finance Program and Account Management functions and 3rd party vendors supplying services to ensure on-boarding and payments are executed timely
• Support and resolve invoice queries within internal SLAs
• Track metrics and provide reports to leaders
• Proactive in suggesting process improvement to payment/invoicing processes

Skills

data metrics

stakeholder management

process improvement

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon in Dubai is seeking a dynamic Payment Program Manager for the Last Mile team to optimize payment processes, ensure timely payments, and resolve invoice queries across MENA. You will work with Finance BC, On the Road, Central Operations, ACES and DSP Program Managers to build robust payment logic, reduce failures, and drive improvements across procure-to-pay systems.

The role requires hands-on system analysis, stakeholder management, and the ability to align contracts with invoicing while