KYC Remediation Lead - Senior Officer

Mashreqbank PSC; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Mashreqbank PSC is seeking a Senior Officer - KYC Remediation in Abu Dhabi to drive the KYC remediation target with minimal rejections. The role involves coaching new joiners, ensuring KYC documents meet AML/Sanctions standards, and coordinating with stakeholders for timely updates.

The incumbent will manage escalations and maintain high quality while achieving daily assignments. The position requires a solid banking background, strong problem solving, and hands-on stakeholder management to

Qualifications

• In-depth knowledge of KYC documentation and processes.
• Familiarity with AML/Sanctions policy requirements.
• Experience in banking with 5+ years preferred.

Responsibilities

• Ensure KYC documents meet compliance standards.
• Review risk levels and ensure documentation aligns with bank policy.
• Handle customer complaints and escalations end-to-end.
• Achieve KPI/KPA targets and maintain high quality of work.
• Coordinate with stakeholders for timely KYC updates.
• Assist in system enhancements for seamless remediation.

Skills

KYC remediation

AML/Compliance

Stakeholder management

Coaching new joiners

Customer experience

Tools

Flex

Job description

Mashreqbank PSC is seeking a Senior Officer - KYC Remediation in Abu Dhabi to drive the KYC remediation target with minimal rejections. The role involves coaching new joiners, ensuring KYC documents meet AML/Sanctions standards, and coordinating with stakeholders for timely updates.

The incumbent will manage escalations and maintain high quality while achieving daily assignments. The position requires a solid banking background, strong problem solving, and hands-on stakeholder management to