At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
About the role:
We are seeking a detail-oriented and compliance-driven KYC Analyst to support customer onboarding, remediation, and fraud risk identification. The ideal candidate will ensure regulatory standards are met while maintaining operational accuracy and service excellence.
What You’ll Be Doing:
- Conduct KYC reviews to assess the acceptability of clients and ensure alignment with the bank’s onboarding policies and business standards.
- Verify risk categorization of client files (medium/high), escalate cases appropriately, and obtain internal approvals as per operating procedures.
- Screen and clear false positives from UID alerts and AML flags during file screening, ensuring accuracy and timely resolution.
- Perform customer due diligence checks, including OPS and independent system reviews in line with compliance and regulatory frameworks.
- Coordinate with multiple units (Sales, Compliance, COPS, ALOC, FPU) to complete file assessments and gather necessary approvals and inputs.
- Identify and report fraud risks during onboarding by validating documentation integrity and escalating inconsistencies to relevant teams.
- Manage KYC remediation tasks, including gap analysis, document retrieval, customer outreach coordination, and template updates.
- Ensure data entry accuracy in internal systems for tracking, reporting, and audit readiness, supporting comprehensive MIS updates.
- Meet turnaround time (TAT) targets and contribute to service excellence through timely processing and continuous improvement efforts.
- Support regulatory audits and internal process reviews by providing accurate, prompt information and documentation as needed.
What We’re Looking For:
- Education - Bachelor's in business administration – University Degree
- Risk Analysis and Mitigation Ability
- Change Adaptability and Effective Communication skills
- Multi-product and Multi-Tasking Skills
What’s In It For You:
- Competitive, performance-linked compensation
- Medical coverage for you and your family
- Comprehensive life insurance
- Inclusive and diverse workplace culture
- Career development and fast-track growth opportunities