Kitchen production Incharge | Retail | IKEA Dalma

Robinson & Co (Singapore) Pte Ltd; Abu Dhabi; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading retail company seeks a Kitchen Production Manager in Abu Dhabi to lead the kitchen team and ensure high-quality food production. The ideal candidate will have strong leadership skills, experience in food service, and knowledge of food safety standards. Join us to create memorable experiences for guests and drive business success.

Qualifications

• Advanced knowledge of food production and safety standards.
• Proven leadership experience with a track record of team development.
• Strong understanding of the IKEA Concept, including culture, vision, and values.

Responsibilities

• Lead and manage the kitchen production team.
• Ensure compliance with food safety standards.
• Develop and implement an IKEA Food action plan.
• Train co-workers and promote top-selling products.
• Maintain efficient internal communication within the team.

Skills

Exceptional leadership and team management skills

Strong communication skills in English

Ability to organize, plan, and prioritize

Proficient in Microsoft Office

Education

Experience in a vibrant retail environment, preferably with food service exposure

Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

As a Kitchen Production Manager at IKEA, you will lead and manage the kitchen production team to deliver irresistible food offers in a safe and efficient manner, ensuring guests have a memorable experience that encourages them to return. You will collaborate with the IKEA Food management team to support the overarching store goals, contribute to the business development by implementing strategic plans, and ensure compliance with food safety standards.

Responsibilities:

• Customer Focus: Ensure guests are always in focus and strive to make them smile.
• Customer Focus: Meet and serve guests with empathy and care, listening to their needs.
• Customer Focus: Lead by example as a good ambassador for IKEA in all guest interactions.
• Customer Focus: Continuously gather guest feedback and take action to improve their experience.
• Customer Focus: Encourage team to take immediate action to meet guest needs and improve service.
• Customer Focus: Ensure team is knowledgeable about store services to assist guests effectively.

Commercial Responsibilities: Contribute to the development and implementation of an IKEA Food action plan, secure quality and availability of products, prepare food in line with product sheets, train co-workers, promote top-selling products and utilize commercial opportunities to grow sales and profit.

• Contribute to the development and implementation of an IKEA Food action plan.
• Secure quality and availability of products as per the range matrix.
• Prepare food in line with product sheets to maintain high quality.
• Train co-workers using product sheets and ensure new products are sampled.
• Promote top-selling products, provide alternatives when unavailable.
• Utilize commercial opportunities to grow sales and profit according to goals.

People Management:

• Recruit team members based on IKEA values in collaboration with HR.
• Ensure co-workers are trained and understand the IKEA Concept and guidelines.
• Empower, support, and coach team members to enhance performance and development.
• Develop successors to meet store succession planning needs.
• Create a diverse and inclusive work environment in line with IKEA culture.
• Maintain efficient internal communication to ensure key information is understood by all team members.

Operational Excellence:

• Ensure operations align with IKEA Quality and Food Safety requirements.
• Implement and follow up on safety processes like HACCP effectively.
• Promote actions contributing to sustainability such as waste management.
• Strive for accurate sales forecasts to enable proper supply management.
• Ensure efficient staff planning to meet business and guest needs.
• Maintain a clean, organized, and attractive operational area.

Required Skills To Be Successful:

• Exceptional leadership and team management skills.
• Ability to organize, plan, and prioritize effectively.
• Strong communication skills in English, with the ability to influence others.
• Proficient in Microsoft Office and knowledgeable in using business performance tools.

What Qualifies You For The Role:

• Experience in a vibrant retail environment, preferably with food service exposure.
• Advanced knowledge of food production and safety standards.
• Proven leadership experience with a track record of team development.
• Strong understanding of the IKEA Concept, including culture, vision, and values.

We are an equal opportunities employer and welcome applications from all qualified candidates.