Kitchen & Laundry Technician

Anantara; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a dynamic team at a luxury hotel where you will play a crucial role in ensuring guests' audio-visual and IT needs are met during their events. This position involves maintaining a thorough understanding of various IT equipment, supporting colleagues across departments, and anticipating guest requirements for seamless service. Your passion for excellent service and teamwork will shine as you contribute to creating memorable experiences for guests. If you thrive in a fast-paced environment and have a knack for technology, this opportunity is perfect for you.

Qualifications

• At least 1 year of experience in IT support in a luxury hotel.
• Strong knowledge of audio-visual and IT equipment.

Responsibilities

• Support guests' audio-visual and IT needs during meetings.
• Maintain knowledge of IT equipment and provide support.

Skills

Audio-Visual Support

IT Equipment Knowledge

Communication Skills

Team Collaboration

Education

Experience in IT Support

Luxury Hotel Experience

Tools

PCs

Laser Projectors

Audio Speakers

DVD Players

CD-ROM Players

Job description

• To support guests, particularly those involved in coordinating meetings and conferences, in ensuring that all of their audio-visual and IT needs are met, and that all their IT equipment works to their full satisfaction.
• To maintain a full and thorough knowledge of standard IT equipment and how it all works together, including PCs, laser projectors, audio speakers, TVs, DVD players, CD-ROM players.
• To anticipate and pre-empt guest requirements for cables, adaptor plugs, projector screens, laser projectors, and other IT collateral and peripherals.
• To maintain a full and working knowledge of hardware, operating systems, application software, and supporting tools available in the market today.
• To advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements.
• To be available to support the IT needs of colleagues across all departments.

Qualifications

• Previous experience in the same position for at least 1 year.
• Luxury hotel experience is a must.
• Passion for excellent service.
• Excellent team player and great communication skills.

Additional Information

Relocation to a remote area required.